Renewals Account Representative, Corelight
$114-125k
+ Equity
Network & cloud security
Be an early applicant
Network & cloud security
201-500 employees
Be an early applicant
$114-125k
+ Equity
201-500 employees
Company mission
To help defend the world's most sensitive, mission-critical organisations.
Role
Who you are
- Must have experience managing customer accounts
- Security industry experience
- Excellent phone presence and interpersonal skills
- Excellent verbal and written skills
- Proven follow-up skills
- Results oriented
- Excellent time management skills
- Team Player
- Experience with Salesforce.com
- Experience in the Salesforce.com ecosystem a plus
- Articulate and professional
- Ability to create valid business reasons to engage customers
What the job involves
- The Renewal Manager will be responsible for assisting the Corelight team in their efforts of working with their customers. They will focus on renewing Corelight customers, ensure full usage of Corelight among customers, and identify both up-sell and cross-sell opportunities among Corelight customers
- The Renewal Managers will be an integral part of Corelight’s Corporate Sales team and they will work closely with the Territory Manager, Technical Account Mgmt Team, Customer Support, and Finance teams to ensure the long term success of customers
- Reporting to the VP North American Sales to develop and refine global renewal process that proactively engages the customer base to minimizing churn and maximizing additional usage of Corelight
- Properly qualify up-sell and cross-sell opportunities in conjunction with field sales teams
- Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell
- Work with our product team to provide feedback on the growing requirements of our customers
- Work with marketing to design and implement campaigns to educate our customers to minimize churn and increase usage of Corelight
- Responsible for renewing +90% of customers each month
- Responsible for meeting weekly goals and established metrics
- Utilize the tools provided
- Other duties as assigned
Our take
Corelight is a software company that integrates machine learning into cyber and cloud security. It develops NDRs (Network Detection and Response systems) alongside virtual, software and cloud sensors to better protect enterprises and institutions.
The company's most popular product is the Zeek Network Security Monitor, which is used by the likes of Amazon and Mozilla. It is also continually developing new products (such as a Cloud Sensor for Amazon Web Services) as the nature and complexity of cyber threats continue to grow.
Launched back in 2013, the company has been around for a while now, but it continues to keep up to date with the changing market. In 2024, Corelight secured immense Series E funding as it capitalises on the booming AI and cyber defense markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2024
$150m
SERIES E
Sep 2021
$75m
SERIES D
Total funding: $309.2m
Company values
- Low-ego results: With humility, Corelight turns expertise into execution. Corelight takes thoughtful risks and builds on each others’ work to uncover the best ideas
- Applied curiosity: Corelight questions constantly but not aimlessly. They incorporate data, ideas, and evidence from anywhere and use them to drive success..
- Tireless service: Helping is a high-calling. Corelight serves customers, their open source communities, and each other
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Brian Dye
(CEO)Former CPO of the company. Prior to this, they were EVP of Corporate Products at McAfee, Group VP and GM of the Mobile Platforms Group at Citrix, and SVP of Information Security at Symantec.
Seth Hall
(Co-Founder & Chief Evangelist)Currently an Affiliated Researcher at Lawrence Berkeley National Laboratory. Previously Research Engineer at ICSI and Team Member at Dragon Research Group.
Vern Paxson
(Co-Founder & Chief Scientist)Previously Director of the Networking Security Group at ICSI.
Robin Sommer
(Co-Founder)Currently Affiliated Researcher at ICSI and Lawrence Berkeley National Laboratory. Previously General Chair at the IEEE International Symposium on Security and Privacy.
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