KYC Associate, Raylo
+ Stock options for all employees
Lease-and-reuse of tech goods
Posted today
Lease-and-reuse of tech goods
21-100 employees
Posted today
+ Stock options for all employees
21-100 employees
Company mission
To accelerate the move to a circular economy.
Role
Who you are
- 2+ years of experience in credit underwriting, fraud prevention, or risk management within an FCA-regulated consumer finance business
- Proficiency in KYC verification and fraud detection tools, such as CIFAS, ComplyAdvantage, or similar platforms
- Strong analytical mindset with experience in Google Sheets/Excel and data visualisation tools like Looker, Power BI, or Tableau
- Meticulous attention to detail – You’ll have a keen eye for spotting anomalies and inconsistencies that could indicate fraud
- Excellent written and verbal communication skills, enabling you to explain complex risk scenarios and interact effectively with internal and external stakeholders
- Problem-solving and adaptability – You’ll thrive in a fast-moving, dynamic environment where new fraud threats emerge regularly
- Passion for innovation – You’ll be motivated to continually improve risk detection strategies, leveraging new technologies and data insights
What the job involves
- As a Risk Operations Associate, you’ll be at the heart of Raylo’s mission, ensuring that our leasing proposition is delivered responsibly while protecting both our customers and business from fraud
- You will work closely with the Risk Ops Manager to drive efficiency, oversee application referrals, and develop processes that enhance the integrity of our risk operations
- Your role will be pivotal in optimising onboarding journeys, resolving fraud-related issues, and improving the customer experience
- You will leverage industry-leading fraud prevention and consumer credit tools to analyse risk trends, identify vulnerabilities, and refine processes
- In this dynamic environment, you’ll have the opportunity to develop strategies that enhance fraud detection capabilities while enabling sustainable growth for Raylo
- Your work will contribute directly to improving the efficiency and effectiveness of Raylo’s Risk Operations team
- With your expertise, you’ll play a key role in shaping risk strategies that align with our business objectives, all while working in a fast-paced, data-driven environment
- Manage customer and business application referrals – Use fraud, credit, and KYC platforms to deliver objective, high-quality decisions in an efficient and customer-friendly manner
- Lead fraud investigations – Conduct in-depth investigations, gathering and analysing evidence to ensure compliance, mitigate risks, and uphold fairness in decision-making
- Optimise risk workflows – Identify inefficiencies in existing processes and implement improvements to enhance fraud prevention and approval rate
- Monitor risk trends and emerging fraud tactics – Stay ahead of industry fraud threats, identifying trends and vulnerabilities to refine risk policies
- Develop fraud detection strategies – Work cross-functionally to design and refine fraud prevention techniques, leveraging automation and AI-driven insights where applicable
- Mentor and develop junior team members – Support skill development and knowledge sharing within the team to foster continuous learning and improvement
- Ensure flexibility in Risk Operations – Some evening or weekend work may be required to maintain robust fraud detection and underwriting processes
Application process
- Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role
- We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible
- If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know
- Stage 1: Talent Screening (30-45 minutes)
- Stage 2: Hiring Manager Interview (45 minutes)
- Stage 3: Task Stage: Case Study or Take-home Task (60-90 minutes)
- Stage 4: Values-based Interview (45 minutes)
- Stage 5: Co-founder Final Interview (45 minutes)
- As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process
Our take
As a society, a disposable phone culture has developed which is both expensive and harmful to the environment, but Raylo is offering a more sustainable alternative. Through its platform, consumers can lease new and refurbished devices like phones and laptops, paying a monthly fee for the length of the contract.
Raylo sets itself apart through low monthly charges. This is significant as, despite consumers’ increasing reliance on electronic devices, research from Ofcom indicated many consumers struggle with the affordability of mobile phones. The circularity which Raylo's premise is built on is also essential, to reduce the overproduction of devices and the resulting waste as the world shifts towards more sustainable practices.
In 2022, Raylo cemented its status as an actor for good with its recognition as a B-Corporation. The company has also netted considerable funds, that will enable it to expand operations, with plans to grow its direct-to-consumer channel as well as checkout integration for merchants.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Sep 2023
$7.1m
EARLY VC
Jan 2023
$74.3m
EARLY VC
Total funding: $117.9m
Company benefits
- 33 days holiday per year (25 days, + an extra 8 days to choose the days that mean most to you)
- Stock options - get a real stake in Raylo’s growth
- Hybrid working environment (London Bridge office)
- Enhanced maternity and paternity leave
- Workplace nursery scheme
- Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing
- To do your best work, we’ll give you a laptop and a Raylo phone
- Learning budget - we care deeply about investing in your long-term career growth and potential
- Free sustainable breakfast and snacks, every day you’re in the office
- Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties
Company values
- Walk in your Customer’s Shoes - To build the best products, we deeply understand our customers' needs by walking a few miles in their shoes.
- Focus and Execute - We have a big vision, but we believe in nailing the most important problems first. We work hard, stay lean and deliver. We take smart risks, and when we stumble, we openly acknowledge our mistakes and learn from them.
- Be Deeply Curious - We thrive on innovation through diverse approaches, views and people. We’re always looking for answers even when others aren’t asking questions.
- Be Gritty - Only gritty teams succeed. Our individual ownership, passion and perseverance mean we’re a team through thick and thin. We foster a culture of respectful challenge, whilst acknowledging that great team players are willing to ‘disagree and commit’.
Articles
Leadership
Jinden Badesha
(Co-Founder & CPO)Previously worked for 4 years at Funding Circle UK, holding various positions such as Product Manager, Head of Product and Investor Experience.
Karl Gilbert
(Co-Founder & CEO)Previously a Portfolio Manager at Gelber Group LLC for 1 year and a VP of Capital Markets at Funding Circle UK for 1 year.
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