Solution Architect, HiBob

• This role is perfect for an experienced, motivated, and self-driven pre-sales professional who enjoys working in a fast-paced, high-growth SaaS environment
• 6+ years of experience in a technical pre-sales, solutions architecture, or sales engineering role within a SaaS company
• Proven ability to partner with Sales to drive revenue and solve technical challenges in enterprise sales cycles
• Strong technical expertise in APIs, Webhooks, SSO, Cloud Platforms (AWS, Azure), and Identity Providers (Okta, LDAP, AD)
• Familiarity with HR, Payroll, and Recruitment systems (e.g., ADP, Workday, Paylocity, Greenhouse)
• Ability to diagram complex solutions using Figma, or similar tools
• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences
• Experience working in complex IT environments and managing stakeholder expectations
• Strong time management, project management, and prioritization skills

Desirable

• As a Solutions Architect, you will play a strategic role in driving revenue growth by partnering with the Sales organisation to deliver impactful, value-driven technical presentations, technical expertise, and consultative guidance to prospects
• You’ll serve as a trusted advisor, bridging the gap between customer needs, HiBob’s solutions, and product and integration innovation
• Your role will be instrumental in solutioning technical blockers, enabling sales teams, and working cross-functionally with Product, Engineering, and Partnerships to ensure seamless integrations and a best-in-class customer experience
• Collaborate with Account Executives and Sales Engineers to deeply understand prospects’ technical and business challenges
• Architect scalable, best-fit solutions using HiBob’s platform, API ecosystem, and third-party integrations
• Lead technical discussions, demonstrations, and data flow mapping exercises to ensure alignment between HiBob and customer needs
• Address and resolve technical blockers in sales cycles, ensuring a smooth path to deal closure
• Act as the subject matter expert on integrations, APIs, and technical capabilities, guiding prospects through complex requirements
• Support strategic enterprise and high-value deals, ensuring seamless technical validation and stakeholder alignment
• Create and present technical diagrams (e.g. Figma) that outline solution architectures
• Develop technical enablement materials, documentation, and best practices to support the Sales Engineering and Sales teams
• Work closely with Product, Engineering, and Partnerships to provide feedback on customer needs and ensure alignment with HiBob’s roadmap
• Partner with Product Marketing to refine technical messaging, differentiators, and competitive positioning
• Lead technical training sessions for the pre-sales team to ensure deep product knowledge and up-to-date expertise
• Engage with HiBob’s product and engineering teams to advocate for customer needs and drive enhancements to APIs and integrations
• Serve as a technical liaison during product development phases, including feature request reviews and alpha/beta testing
• Strengthen relationships with integration partners to showcase their value in HiBob’s ecosystem