Sales Compensation Manager, Front
$150-168k
+ Equity
More information about location
3 days a week in office
Shared customer communication hub
Open for applications
Shared customer communication hub
201-500 employees
Open for applications
$150-168k
+ Equity
More information about location
3 days a week in office
201-500 employees
Company mission
To make work happier by powering better relationships at scale.
Role
Who you are
- 5+ years of experience in sales compensation, revenue operations, or finance, preferably in a B2B SaaS or high-growth tech environment
- End-to-end ownership: Proven experience managing the full compensation lifecycle—plan design, execution, administration, payouts, and reporting
- Strategic mindset: You've been a trusted advisor to sales and finance leadership, contributing to compensation strategy and go-to-market planning
- Systems expertise: Experience with CaptivateIQ (highly preferred) or similar compensation tools (Xactly, Varicent, Spiff). Comfortable working with CRM (Salesforce), finance ERP systems (Pigment, Planful, Adaptive), and BI tools (Omni, Looker, Tableau)
- Analytical rigor: Advanced Excel/Google Sheets skills; able to model complex compensation scenarios, analyze data, and identify trends
- Cross-functional collaboration: Demonstrated ability to work effectively with Sales, Finance, Accounting, Payroll, Legal, and HR teams
- Detail-oriented and accountable: You own accuracy and results—the buck stops with you. You proactively identify and resolve discrepancies
- Comfortable with ambiguity: Thrives in a fast-paced, evolving environment; able to build processes from scratch and work autonomously
- Excellent communication skills: Able to explain complex compensation concepts clearly to diverse audiences, from individual contributors to executives
What the job involves
- We're looking for a strategic Sales Compensation Manager to own the design, implementation, and optimization of our global sales compensation programs
- This role will be instrumental in driving sales performance, ensuring plan accuracy, and partnering cross-functionally to align compensation with business objectives
- Own end-to-end sales compensation: Lead the full lifecycle of sales compensation plans—from design and implementation to administration, calculation, and continuous optimization
- Strategic business partner: Collaborate closely with Sales Leadership, Finance, Revenue Operations, HR, and Legal to ensure compensation programs align with company strategy and drive desired behaviors
- System administration: Manage and optimize compensation platforms (CaptivateIQ preferred) to automate calculations, improve reporting, and enhance user experience
- Monthly/quarterly processing: Ensure accurate and timely calculation and distribution of commissions, quota attainment, and incentive payouts
- Plan design and governance: Design compensation structures that motivate the right behaviors, support go-to-market strategy, and scale with business growth
- Analytics and insights: Build dashboards, reports, and analyses to provide visibility into compensation cost, plan effectiveness, and sales performance trends
- Policy and compliance: Establish and maintain governance frameworks, documentation, and controls to ensure compliance with SOX and internal policies
- Partner compensation: Design and administer partner/channel commission structures and payments
- Stakeholder communication: Serve as the go-to resource for sales teams on all compensation-related questions; drive clear, proactive communication during plan rollouts and updates
Our take
When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.
With more companies moving to remote working and eCommerce becoming the predominant form of conducting business, Front's product has been enthusiastically received by over 8,000 companies, including Mailchimp, Shopify and Convoy. However, it is by no means alone in this space, with huge competitors such as Google and Microsoft providing communications solutions and other internal communications tools such as Slack gaining traction. Front may have an edge here, though: its unified solution also provides automated workflows, ticketing and analytical tools that are either absent or less well integrated in competing offerings.
In 2022, Front raised investments in a Series D round and achieved unicorn status with a valuation of over $1 billion. Now with $100 million in annual recurring revenue, it's moving to further develop its product and increase its market share, hiring new talent ahead of a possible IPO in the near future. Definitely watch this space!
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jun 2022
$65m
SERIES D
Jan 2020
$59m
SERIES C
Total funding: $203.5m
Company benefits
- Flexible PTO
- 401(K) plan
- Parental Leave
- Volunteer time off
- Commuter benefits
- Wellness benefits
- Work from home opportunities
- Health insurance
- Equity
- Mental health support
- Family planning support
Company HQ
Union Square, San Francisco, CA
Leadership
Laurent Perrin
(CTO)Former Hacker in Residence at eFounders. Former Technical Architect at FaberNovel and CTO at Radioline. MSc in Computer Science at Ecole Polytechnique.
Mathilde Collin
(CEO)Former Project Manager at Concord with MA in Entrepreneurship at HEC Paris.
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