Sales Engineer, Unravel Data
More information about location
Data observability platform
Job no longer available
Data observability platform
101-200 employees
Job no longer available
More information about location
101-200 employees
Company mission
To help data teams stop firefighting issues, control costs, and run faster data pipelines.
Role
Who you are
- The ideal candidate will possess strong sales acumen, excellent communication skills, and a deep understanding of AI technologies and data operations
- Exceedingly strong presentation/soft skills and comfortable interacting with all levels of customers (developers, architects, first/second line managers, VP and above, C-level)
- Demonstrable willingness to quickly learn technical skills / sales processes in a high growth industry
- Focused on new customer acquisition w/ direct ownership for growth+renewal on select strategic accounts
- Possesses "driver" not "passenger" characteristics in driving team / organization to success
- Experience working in entrepreneurial/startup environments
- General understanding of customer lifecycle, specifically as applied to responsibilities of the role
- 5+ years of hands on experience with UNIX/Linux/Cloud systems experience in installation and troubleshooting
- 5+ years experience working in big data environments (AWS EMR, Azure HDInsight / Synapse, Google DataProc / BigQuery, Databricks, Snowflake, Cloudera, Hortonworks)
- Ability to travel (heavy in-region travel, some out of region travel) primarily in-person customer facing
What the job involves
- The Sales Engineer for an AI-powered Data Ops company plays a crucial role in driving sales and fostering relationships with new & existing clients
- As a Sales Engineer, you will be working closely with our Account managers and be responsible for leading technology conversations with existing and potential clients
- This position involves understanding client needs, promoting AI-driven data operations solutions, and achieving revenue targets
- You will be required to help our customers – understand, evaluate, configure, and use our professional products
- We aim to bring curiosity and empathy to every customer engagement, learning about the pain the customer experiences trying to get value from our existing product suite
- Assist pre sales team (SDR/Account Executives) with technical demonstrations throughout discovery as well as assist in qualifying opportunities in / out
- Lead technical demonstrations selling through value and not leading with features / capabilitiesIdentify success criteria with customers that best align to our products capabilities
- Play the “technical quarterback“ leading engagements and pulling in internal support members only when necessary
- Consistently strategize with account rep throughout engagements in how best to navigate opportunity challenges
- Establish baseline “current state” of customer environments to quantitatively measure Unravel’s impact Assist customers in building a business case to justify Unravel investment
- Identify new teams / use cases with current customers for upsell opportunities
- Share best practices / lessons learned / postmortems with organizationWork with marketing in creating win wires for internal / external usage
- Host presentations as an experienced technical leader in the DataOps space via in-person conferences / webinars
- Be the “voice of the customer“ in sharing customer feedback (i.e. feature requests) to ensure our product team builds the best platform
Our take
As businesses continue to grow their data footprint, it's becoming increasingly challenging for them to track, diagnose, and troubleshoot problems in their data operations. Unravel collects performance data from every platform, system, and application - on any cloud - and then uses agentless technologies and machine learning to model a business' data pipelines from end to end.
Unravel serves every member of a data team, across FinOps, DataOps, and Data Apps. Its comprehensive platform delivers AI-driven answers and actionable recommendations; to reduce cloud costs, optimize pipelines, diagnose and tackle errors, and aid cloud migration.
Unravel has an impressive client list that includes a good number of Fortune 100 companies. It has raised a substantial amount of funding, and is focused on bringing new capabilities to its products through a frequent schedule of new releases and updates.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2022
$50m
SERIES D
May 2019
$35m
SERIES C
Total funding: $107.2m
Company benefits
- 401(k) plan and stock options
- Flexible Hours - The freedom to work when you work best
- Unlimited PTO - Because people do their best well-rested and unstressed
- Free Gym - Stay fit, stay healthy and stay happy with free gym Membership
- Free Snacks and Meals - A fully stocked kitchen and free lunches
- Platinum Healthcare Plan - For the health and wellness you and your family deserve
Company HQ
Palo Alto, CA
Leadership
Kunal Agarwal
(CEO)MBA from Duke University. Previously Sales Director at eOne Infotech, with experience at Sun Microsystems and Affymetrix.
Shivnath Babu
(CTO)PhD in Data Platforms from Stanford University. Previously Adjunct Professor Of Computer Science at Duke University.
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