Business Operation Manager, Fonoa
Tax automation for the internet economy
Open for applications
Tax automation for the internet economy
101-200 employees
Open for applications
101-200 employees
Company mission
To eliminate the manual work when dealing with taxes on online transactions.
Role
Who you are
- This role is ideal for someone with a business analysis or management consulting background and strong analytical and project management skills
- Extensive experience in business operations, strategy, consulting, finance, or a similar role
- Strong organizational and operational skills, attention to details, paired with the ability to juggle multiple projects and stakeholders
- Demonstrated ability to manage processes and contribute to project management across functions
- Comfortable with data – Excel/Google Sheets expertise required; SQL or experience with analytics tools is a plus
- Comfortable with AI tools - implementation of AI engines into processes and workflows to increase operational efficiency
- A problem-solver mindset: curious, proactive, and eager to improve how things work
- Exposure to competitive intelligence, RFPs/RFIs, or go-to-market operations is a strong plus
- Fluent in English and comfortable working in a global environment
What the job involves
- We’re seeking a Business Operations Manager to support Fonoa’s core and strategic initiatives through ongoing operations, project work, and cross-functional collaboration
- You will support our Business and Revenue Operations teams, helping to manage day-to-day processes, implement new systems, drive integrations, and provide spare operational capacity to high-impact teams
- You’ll also contribute to competitive intelligence and RFPs/RFIs and help us make data-driven decisions that improve business performance
- Support ongoing operations across Business and Revenue Operations, helping teams run efficiently at scale
- Work on cross-functional special projects, such as new tool integrations, process implementations, and strategic initiatives
- Take ownership of internal project management — planning, tracking, and coordinating stakeholders across functional teams
- Collaborate on implementing tools and systems to support business processes and improve internal workflows
- Contribute to the RFP/RFI process, helping with stakeholder responses, analysis, and coordination
- Conduct competitive intelligence and market research to support business development and GTM strategy
- Analyze operational data to generate insights and support reporting, forecasting, and decision-making
- Act as a flexible resource to provide additional capacity where the business needs it most
Salary benchmarks
Our take
It's never been simpler to set up a business online. Tools like Stripe, Intercom, and Twilio have enabled entrepreneurs to sell to millions of consumers and businesses across borders. But managing tax compliance remains a minefield that gets even more intense as companies grow and scale internationally.
Fonoa removes the challenge of managing indirect taxes from the everyday business of digital-native companies, with a suite of plug-and-play products that make up its global tax compliance platform. Since launching in 2018, the company has expanded its product suite heavily and secured big-name clients such as Booking.com, Spotify, Teachable, Uber and Zoom.
With strong funding under its belt, Fonoa has continued to develop towards becoming a fully international player offering services on a global scale. The company is focusing on a full tax stack approach for growth, prioritising technology to suit the digital business models of today. Through this, the company is well-poised to tackle an almost unending market that has catapulted other startups to Unicorn status.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
196% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2022
$60m
SERIES B
Nov 2021
$20.5m
SERIES A
Total funding: $85m
Company benefits
- Freedom to work fully remote: You choose the location, we are flexible
- We provide all the necessary equipment: Fully equipped tech gear and whatever you need for your ideal office workspace
- 25 days annual leave, plus bank holidays in your local country
- We provide access to any learning courses, certifications, and tools through the world’s leading learning platforms
- Bi-weekly paid lunch: We come online together on Fridays
- Access to co-working hubs: You choose how to run your schedule
- Flexibility and efficiency: We like writing to communicate when meetings are pointless, and meet when it matters
- We host bi-annual company off-sites along with individual team off-sites up to twice a year
- We also have a Book Club, as a group, we choose what we read and then discuss it during a fortnightly morning huddle enjoying our breakfast, and coffee
Company HQ
North City, Dublin, Ireland
Leadership
Davor Tremac
(CEO)Prior to Fonoa, Davor was a GM at Uber for Southeastern Europe for 4 years, worked in consulting with McKinsey for a decade, and founded a VC-backed startup, Gourmeo.
Filip Sturman
(Co-Founder & COO)Former CPO of the company. Before Fonoa, was a business operator at Uber, Uber Eats, and Trivago between Croatia, Spain, and Germany.
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