Surveillance Analyst, Wise
28.50 USD Hourly
1-5 days a week in office
Money without borders
Job no longer available
Money without borders
1001+ employees
Job no longer available
28.50 USD Hourly
1-5 days a week in office
1001+ employees
Company mission
We believe in money without borders. That's why we're building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Role
Who you are
- Strong analytical skills with attention to detail—think of yourself as a financial detective!
- Previous experience in compliance, risk analysis, or financial crime investigations is a plus
- Strong written and verbal communication skills (bonus points if you can explain complex concepts clearly and simply)
- Ability to work independently and take ownership of your tasks while thriving in a collaborative environment
- Comfortable with ambiguity—our industry is always evolving, and we need people who can adapt
- A team player who embraces Wise’s culture—kind, respectful, and always ready to lend a helping hand
- Must be legally authorized to work in the U.S. (We’re unable to provide visa sponsorship for this role)
- Willingness to work some evening shifts as needed
What the job involves
- As a Surveillance Analyst, you'll play a crucial role in keeping our customers and platform safe by investigating high-risk activity and ensuring compliance with AML/CFT regulations
- This isn’t just another corporate compliance job—at Wise, we do things differently. Our team thrives in a collaborative, fast-paced environment where you’ll have the autonomy to make impactful decisions. If you’re analytical, detail-oriented, and ready to grow your career in financial crime risk, this is your opportunity to join one of the most dynamic teams in Austin!
- Investigate high-risk customers, analyze transactions, and determine potential risks
- Review complex cases with a deep understanding of Wise’s compliance framework and global regulatory requirements
- Perform due diligence using internal and external data sources, assessing business structures, country risk, and customer profiles
- Make informed, risk-based decisions and document findings with clarity and accuracy
- Communicate directly with customers on escalated cases—balancing empathy with strong decision-making
- Work cross-functionally with internal teams to evolve policies, improve processes, and enhance risk management strategies
- Identify suspicious activity and escalate concerns to AML and fraud teams when necessary
- Contribute to a culture of continuous learning and knowledge-sharing across teams
Application process
- Application Review
- Take-Home Assignment
- Phone Screening
- Final Interview with Two Team Leads
Our take
Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.
Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. Its attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.
While the market is crowded with new entrants (think Revolut and Monzo) and traditional banks trying to catch up, Wise is still staying one step ahead having recently opened a new hub in India and new payment features as well as reporting a rise in key metrics on higher volume and customer growth. This continued growth positions the company well for continued success in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."
Funding (last 2 of 7 rounds)
Nov 2017
$280m
SERIES E
May 2016
$26.7m
SERIES D
Total funding: $397.1m
Company HQ
London, UK
Articles
Leadership
Taavet Hinrikus
(Co-Founder & Chairman)Previously Director of Strategy for Skype.
Kristo Käärmann
(Co-Founder & CEO)Previously a Consultant at PwC and Manager at Deloitte.
People progressing
Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking and Chief Banking and Expansion Officer.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Wise
- Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
- Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
- Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
- We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
- DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
- Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
- Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability
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