Program Manager, Guidewire
Business Operations Team
Back-end software for P&C insurance
Be an early applicant
Back-end software for P&C insurance
1001+ employees
Be an early applicant
1001+ employees
Company mission
To constantly improve, so insurance companies can successfully respond to customer needs in a world where technology and risk are changing dramatically.
Role
Who you are
- Bachelor’s degree (preferably in Business, Engineering, or related field). Proven experience as a Program Manager in a software product development or operations environment
- Strong understanding of Agile, Scrum, and other software development methodologies
- Ability to balance multiple priorities and "make things happen" across stakeholders and teams
- Demonstrated ownership and accountability, with a record of driving outcomes across geographies
- Excellent communication, interpersonal, and collaboration skills, with experience working with remote teams
- Proficiency in tools such as JIRA, Confluence, Slack, Zoom, Aha, Google Sheets, and Google Slides
- Self-motivated, positive, and a team player with experience in working across global time zones
What the job involves
- As part of our Product Development and Operations (PDO) team—our largest department—you will help shape the future of our business by improving processes that power new product development, market expansion, and operational efficiency
- We are looking for a Program Manager to join our growing Business Operations team
- In this role, you will lead key programs that improve how we work, enhance collaboration, and streamline processes, contributing directly to PDO’s success
- Reporting to the Director of PDO Business Operations, you will manage multiple projects that align with PDO’s strategic objectives—ensuring they are delivered on time, within budget, and with measurable impact
- Collaborate with subject matter experts (SMEs) to create comprehensive learning paths for manager training, leadership development, and specialized technical skill development
- Collaborate with SMEs to design and implement a structured onboarding process for individual contributors, people managers, and executives across the department
- Manage relationships with current vendors and evaluate new platforms for upskilling, certifications, and training needs
- Host internal Tech Talks and coach presenters to enhance their presentation skills
- Standardize the Tech Talk program across locations (Dublin, Kraków, India, and the Americas)
- Manage the PDO All Hands meetings, including agenda creation, emcee duties, and coordination across Canada, Dublin, and Kraków teams
- Develop detailed project plans, including scope, objectives, and timelines, in collaboration with key stakeholders
- Lead cross-functional teams to meet project milestones and deliverables
- Monitor progress, risks, and issues, providing regular updates to stakeholders
- Drive standardization of tools and processes across PDO’s projects and programs
- Ensure all activities align with industry standards, best practices, and compliance requirements
Our take
Insurance is an age-old industry rooted in ancient technology. Despite the substantial power and revenue of these companies, their backend systems have become outdated, leading to rising relative costs. The challenge of modernizing such entrenched systems has been a significant hurdle for many insurers.
Guidewire is at the forefront of transforming Property and Casualty insurance by offering cutting-edge software solutions delivered via the cloud. The company is dedicated to evolving its offerings through close collaboration with its extensive customer base. This intimate engagement helps Guideire refine and enhance its cloud solutions to better meet the needs of it sclients.
Despite its successes in facilitating the cloud transition, the future may see the emergence of insurance providers built on entirely different infrastructures. Guidewire's ability to adapt and leverage its expertise and adapt will be crucial for maintaining its role as a leading technology provider.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2008
$0.8m
SERIES C
Sep 2007
$24m
SERIES C
Total funding: $24.8m
Company values
- Integrity: We build and maintain honest, candid, and caring relationships with clients, potential customers, partners, investors, and of course, each other!
- Rationality: All we do is supported by factual evidence—whether it’s building awesome products, making decisions, or communicating with each other
- Collegiality: We’re in it together—so we’re all equal. We work in professional harmony, with respect, without arrogance, and as part of a structure where responsibility is shared and owned by all of us
Company HQ
South San Mateo, San Mateo, CA
Articles
Leadership
Mike Rosenbaum
(CEO, not founder)Prior to Guidewire, they led Product Management and Go-To-Market Strategy for core CRM products at Salesforce and served in the US Navy as a Submarine Officer.
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