Business Operations Manager, Zuora

• We are seeking a highly motivated and exceptionally bright MBA graduate to join our Product & Technology (P&T) leadership team as a Business Operations Manager
• This role will be instrumental in driving the operational effectiveness of our global P&T organization, ensuring seamless execution of our strategic priorities, and facilitating effective communication across the team and with senior leadership
• Communication: Both written and verbal communication, including presenting data and insights to senior leadership
• Leadership: Leading meetings and facilitating discussions with executives, as well as managing cross-functional teams
• Analytical and Problem-Solving: Identifying trends, analyzing data, and making decisions based on insights
• Organizational and Project Management: Managing multiple projects and priorities effectively in a fast-paced environment
• Proactive and Results-Oriented: Taking initiative and ensuring that strategic priorities are executed effectively
• Interpersonal Skills: Building strong relationships with stakeholders across the company
• Adaptability: Quickly learning and synthesizing new information, especially in a dynamic environment
• MBA required
• Minimum 2 years of experience in a technology-related field (e.g., software development, product management, technical consulting, or similar)
• Exceptional communication skills, both written and verbal, including strong presentation skills
• Proven ability to lead meetings and facilitate discussions with senior executives
• Excellent analytical and problem-solving skills, with a data-driven approach
• Strong organizational and project management skills, with the ability to manage multiple priorities effectively
• Highly motivated, proactive, and results-oriented with a strong work ethic
• Excellent interpersonal skills and the ability to build strong relationships with stakeholders at all levels
• Comfortable working in a fast-paced, dynamic environment
• Demonstrable ability to quickly learn and synthesize new information

Desirable

• This is a high-impact opportunity for a driven individual to contribute significantly to the growth and success of a dynamic technology company
• Rhythm of Business (ROB): Manage and optimize the P&T ROB, including planning, execution, and reporting of key meetings, reviews, and communication cadences. This includes preparing materials for executive staff meetings
• Strategic Planning Support: Support the CPTO and P&T leadership team in developing and executing strategic plans, including roadmap planning, resource allocation, and performance tracking
• Cross-Functional Collaboration: Facilitate effective communication and collaboration between P&T and other departments, including Sales, Marketing, and Customer Success
• Special Projects: Lead and manage special projects as assigned by the CPTO, often involving cross-functional teams and requiring strong project management skills
• Lightweight Chief of Staff Duties: Act as a thought partner to the CPTO, anticipating needs, managing information flow, and ensuring follow-up on key action items
• Data Analysis and Reporting: Analyze operational data to identify trends, insights, and areas for improvement. Develop and deliver clear and concise reports and presentations to senior leadership