Senior Product Manager, Block

Orders Manager

$172.2-247.5k

Salary is partially dependant on applicant’s location. This role is also eligible to participate in Block's equity plan and may be eligible for a sign-on bonus.

Senior and Expert level

Remote from US

Financial services ecosystem

Job no longer available

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Job no longer available

$172.2-247.5k

Salary is partially dependant on applicant’s location. This role is also eligible to participate in Block's equity plan and may be eligible for a sign-on bonus.

Senior and Expert level

Remote from US

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Job

Company

Role

Who you are

7+ years of product management experience or equivalent; prior experience as an engineer or solutions architect is desirable
Experience building consumer or enterprise user-facing products - including experience working on reusable mobile components; experience in the e-commerce/retail/payments industry or working on global products is desirable
Product strategy knowledge and product sense delivered by powerful written artifacts
Excellent at cross team communication, coordination and project prioritization
Deep seller empathy and the ability to work with design to distill seller-facing use cases into remarkable features
Cross platform (web/mobile/server) technical foundation
A work style that uses data to make informed decisions
Experience with Square's mission, with new technology and for solving complex problems

What the job involves

Use feedback and insights from sellers, buyers, and developers across multiple markets to improve our order management experience to be faster, more intuitive, and better able to handle more impactful workflows
Work with engineering, design, and QA to foster team dynamics
Lead product strategy, planning, scoping, and prioritization of projects to achieve all of our goals. You will outline entire roadmaps and project requirements, goals, and constraints
Represent the team with partners and senior company leaders to align resources and prioritization
Guide the creation of reusable platform solutions that are delightful, scalable, and remarkable
Determine features, write product and technical specs, organize user studies, help write test plans and, manage the backlog
Report to the current Order Management Product Lead

Our take

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

19% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (4.1)

Company

Company benefits

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Leadership

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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