Financial analyst, Sinch
$80-110k
+ This position is also eligible for bonus
Cloud communications for businesses
Posted today
Cloud communications for businesses
1001+ employees
Posted today
$80-110k
+ This position is also eligible for bonus
1001+ employees
Company mission
To bring businesses and people closer through personalised engagement.
Role
Who you are
- 5-7 years of experience in a financial analyst role, preferably SaaS or subscription business
- Proficiency in Excel and strong skills in PowerPoint
- Excellent communication, analytical, and financial skills with a data-driven focus
- Experience with Tableau, Netsuite, Anaplan and/or Salesforce is a plus
- Proven ability to visualize data and tell a compelling story
- Strong “customer service” focus and ability to create value for stakeholders
- Humble, personable, and a collaborative team player. Pragmatic, solution-oriented mindset with a proactive approach
What the job involves
- As a Financial Analyst, you will play a crucial role within the Product and Tech Finance Team, supporting the Engage business segment. In this role you will be responsible for solving complex business problems spanning a wide range of cross-functional business activities, including deep analytics and business recommendations.
- This position will have a heavy focus on gross profit and the identification of key drivers to assist senior management in the decision-making process. The ideal candidate will exhibit outstanding analytical abilities, critical thinking, a steadfast and intellectual curiosity, as well as exceptional interpersonal skills. This is an exciting opportunity to influence, develop, and grow your role within Sinch while reporting directly to the Email & Applications Finance Manager
- Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We specialize in allowing businesses to reach everyone on the planet in seconds or less through mobile messaging, email, voice, and video. With a presence in over 50 countries, whether you know us or not, you’ve definitely used our technology. We facilitate over 147 billion conversations every year
- Analyze SaaS metrics including MRR, ARR, churn rates, CAC, LTV, and expansion revenue
- Own and improve sophisticated financial models for revenue/GP forecasting, unit economics, and scenario planning
- Use market information and cross-functional input to enhance forecasting accuracy and provide greater insight into GP drivers
- Participate in monthly closing, forecasting, and budgeting processes as well as providing analysis on customer pricing scenarios. Streamline profitability reporting on a per-customer basis for top customers
- Act as a valued business partner to the Engage Product team by providing informed, proactive analysis and business insights to enable effective decision-making and efficient resource utilization
- Collaborate with peers to complete special projects while effectively managing multiple priorities and tight deadlines
Application process
- This role will be accepting applications until 9/15/2025 at a minimum
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$15.2m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.3m
Company HQ
Stadshagen, Stockholm, Stockholm County
Leadership
Laurinda Pang
(CEO)Previously President of Global Customer Success and International / Wholesale Markets at Lumen Technologies. Was also Chair of the ITW | Global Leaders' Forum and Independent Director at Acacia Communications.
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