Senior Product Manager, Olo

• 5+ years experience in Product Management at a software company
• Bachelor’s Degree or higher from an accredited institution anywhere in the world
• Ideal candidates have experience scaling an API-first partner ecosystem product
• Able to proactively manage your workload and tasks independently, demonstrating good judgment in prioritization and time management
• Excellent written and verbal communication skills. Your statements and questions are succinct and direct
• Able to travel to customer, partner, conference, and Olo office locations as needed

• As a Senior Product Manager at Olo, you’ll be on a mission to help our restaurant brands efficiently grow their digital business
• In this role, you’ll develop, own and execute the roadmap for our Rails or Menu product in partnership with our customers and your team of Engineers, Designers, and cross functional stakeholders
• You’ll ensure that we solve the right customer problems at the right time in ways that our customers love and that drive our business forward
• Your relentless focus on measuring impact will ensure that we continuously deliver value to our customers while expanding our position as the best-in-breed provider in our space
• Establish and maintain a deep understanding of your product, customers, user personas, and their respective pain points to drive product development
• Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives and economic viability
• Build and maintain an outcome-focused product roadmap leveraging customer insights, data analysis, business objectives, stakeholder input, and market research
• Proactively seek opportunities to improve business processes, product development methodologies, and team workflows, demonstrating initiative and commitment to continuous improvement
• Lead the discovery and implementation of innovative solutions to customer challenges through ideation, prototype development, testing (user and A/B), and analysis
• Frequently leverage data analytics and insights to inform decision-making and drive product improvements and optimizations
• Collaborate with Design and Engineering to translate requirements into functional specifications, ensuring a balance between technical and customer-centric priorities
• Develop and foster direct, ongoing relationships with customers to gain unencumbered access to insights and drive solution adoption
• Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases for executive alignment
• Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement

• Premium healthcare coverage
• For you and your family
• 20 days PTO, 10 sick days +
• 4 mental health days
• Flex work policy + remote office stipend
• 401(k) Match
• Company Equity

Total funding: $181.3m

In recent years, there have been dramatic changes to the way the catering industry operates. The benefits of pandemic-imposed structures, such as digital ordering interfaces and delivery infrastructure, have outlived the reason they were brought on, as many restaurants have found these digital solutions provide both operational efficiency and additional revenue.