HR Business Partner, Leap
Retail
$105-125k
+ Bonus + Equity
3 days a week in office
Launches and operates omnichannel-enabled retail stores
Posted today
Launches and operates omnichannel-enabled retail stores
201-500 employees
Posted today
$105-125k
+ Bonus + Equity
3 days a week in office
201-500 employees
Company mission
To bring the world’s best and brightest brands to shoppers.
Role
Who you are
- 4–7 years of HR experience, with a strong focus on employee relations, ideally in a retail or high-volume, hourly workforce environment
- Hands-on experience conducting workplace investigations and managing complex ER cases
- Working knowledge of multi-state employment law, including wage and hour, leave, and anti-discrimination practices
- Strong interpersonal and communication skills, you build credibility fast and hold difficult conversations with confidence
- Ability to operate independently across a geographically dispersed organization
- PHR/SPHR or SHRM-CP/SCP preferred; experience with UKG or similar HRIS a plus
What the job involves
- Leap's retail stores are the heart of our business, and the people who work in them are what make every brand come alive. The HR Business Partner, Retail supports the effectiveness of our people strategy and the day-to-day realities of a fast-moving, multi-state retail workforce
- This role partners directly with Retail Directors and multi-unit Retail Managers to provide thoughtful HR counsel, navigate employee relations issues with care and integrity, and help build a culture where our retail teams feel heard, supported, and set up to grow
- You're not just an advisor, you're a builder, helping shape what a high-performance retail people experience looks like at scale.
- This role is classified as L4 and encompasses all competencies associated with this level
- Serve as the primary employee relations (ER) resource for retail employees across multiple states, ensuring every concern is handled with speed, fairness, and consistency
- Lead workplace investigations end-to-end, from initial intake through findings, documentation, and resolution
- Respond to employee grievances and inquiries with care, balancing employee advocacy with sound business judgment
- Identify patterns in ER activity and proactively surface risk or opportunity to HR leadership and retail operators
- Maintain thorough, compliant documentation on all ER matters
- Serve as a trusted advisor to Retail Directors and multi-unit Managers on people-related matters, from performance conversations, to team culture, to difficult separations
- Provide consistent, practical guidance on policy interpretation, compliance requirements, and HR best practices
- Partner with Managers to build confidence and capability in giving feedback, addressing performance, and navigating challenging team dynamics
- Support organizational change and workforce transitions with clear communication and thoughtful change management support
- Ensure consistent application of Leap's policies and procedures across the retail footprint
- Timely, compliant, and well-documented resolution of all employee relations matters
- Strong, trust-based relationships with Retail Directors and multi-unit Managers
- Improved Manager capability in handling people issues independently and confidently
- Consistent application of HR policy and employment law across the retail footprint
- Reduced retail turnover through proactive engagement and targeted interventions
Our take
While the realm of online shopping has flourished, eCommerce brands have recognized the enduring value of engaging with shoppers in a physical setting. Addressing this demand head-on, Leap has taken the initiative to craft immersive retail experiences tailored for online brands.
Leap's contribution lies in its ability to swiftly establish brick-and-mortar retail stores for eCommerce brands, all while significantly curbing costs and minimizing associated risks. Collaborating closely with landlords, developers, and property brokers, Leap pinpoints optimal locations within top retail corridors and bustling shopping centers.
Leap has showcased strong growth and secured customers such as Ring Concierge, Godiva and Malbon Golf. It has also raised considerable funding which supports store network expansion and retail ops development through investment in its platform and data analytics.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2025
$20m
LATE VC
Jun 2023
$15m
LATE VC
Total funding: $109.5m
Company benefits
- Medical & Dental: Employees who work 30+ hours per week are eligible for medical, dental and vision benefits which include employer contributions. We offer individual, individual + spouse, individual + children and family programs
- Parental Leave: We offer expecting parents 12 weeks of paid time off to bond with their new family members and adjust to their new life
- Wellness Programs: All Leap employees are eligible for assistance in the areas of legal, financial, counselling and other programs at no cost through our Leap wellness program
- Unlimited PTO: We believe taking the time to refuel is important and offer unlimited PTO to corporate employees
- 401k: All Leap employees are eligible to participate in the company's 401 upon 60 days of employment. Our provider gives you access to a simplified investment selection platform that makes it easy to sign up and manage overtime
- Discount on Leading Brands: All employees recieve a 25-50% discount on purchases made from our leading brands
- Employee Referal Incentives: If an employee refers a qualified candidate, we'll reward them with cash if the candidate works for us
- Mass Transit Commute Assistance: Staff are able to make daily commute to work more convenient and affordable by paying for mass transit and parking expenses pre-tax
- Paid Sabbatical: Upon 10 years of service, full time employees receive four weeks of full paid time off
Company HQ
West Village, New York, NY
Leadership
Amish Tolia
(CEO & Co-Founder)Amish worked their way from investment banking to co-founding multiple companies, including Pear, Viking Investment Management and Brand Innovators Labs.
Jared Golden
(Board Director & Co-Founder)An entrepreneur with experience building, advising and investing in companies in numerous spaces, Jared has co-founded multiple companies alongside Amish since 2009.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 2 more jobs at Leap