IT Manager, amicable
£50-60k
2 days a week in office (Holborn, London and/or Richmond, London)
Legal service for divorcing and separating couples
Be an early applicant
Legal service for divorcing and separating couples
21-100 employees
Be an early applicant
£50-60k
2 days a week in office (Holborn, London and/or Richmond, London)
21-100 employees
Company mission
To transform the way people end relationships in a kinder and better way and to help couples avoid the emotional and financial turmoil of traditional solicitor approaches.
Role
Who you are
- Experience working and delivering the above within a 50–250-person organisation (startup or scale-up environments are particularly valuable)
- Strong Microsoft 365 administration experience, including identity and device management
- Experience leading and coaching a small IT team while remaining hands-on
- Strong prioritisation, judgment and decision-making skills
- The ability to explain technical concepts clearly to non-technical audience
- A pragmatic, organised and proactive approach to improving systems and processes
- A mindset focused on continuous improvement, security and scalability
What the job involves
- We’re looking for a practical, hands-on IT Manager to bring structure, clarity and scalability to our internal systems as the business continues to grow
- In this role, you will lead a small IT team responsible for day-to-day operational support while ensuring our technology environment remains secure, reliable and fit for a growing organisation
- Alongside team leadership, you will take ownership of improving processes, strengthening security practices and ensuring our systems are designed to scale efficiently
- This role reports to Head of Product and combines strategic thinking with hands-on delivery
- You’ll be responsible for setting priorities, identifying opportunities for improvement and introducing smarter ways of working, while also stepping in and solving problems directly when needed
- You will play a key role in shaping how IT supports the wider business — from designing effective onboarding and offboarding processes, to optimising our Microsoft 365 environment and improving documentation and knowledge sharing
- Working closely with our internal teams and GDPR specialist, you will take a pragmatic, risk-based approach to security, access management and system governance
- Ultimately, we’re looking for someone who can bring clarity and structure to IT operations, empower the team around them, and build processes and systems that support the company as it grows
- You'll set priorities and manage incoming requests to ensure efficient service delivery
- Balance immediate problem-solving with longer-term system improvements
- Turn recurring issues into scalable processes or automation
- Design and manage structured onboarding and offboarding processes
- Implement role-based access controls and standardised account provisioning
- Ensure secure offboarding with no residual system access
- Review and optimise tools, workflows and IT processes to support business growth
- Improve documentation, knowledge sharing and operational clarity
- Strengthen security, identity and device management (including MFA and access control)
- Optimise the Microsoft 365 environment (Entra ID, Intune, SharePoint, Exchange)
- Identify tooling gaps, recommend improvements and manage key IT vendors
Salary benchmarks
Our take
Amicable is on a mission to revolutionise the way people end relationships, aiming to make the process kinder and more efficient than traditional solicitor-led approaches. By focusing on a technology-driven model, Amicable offers a modern alternative to conventional legal practices, enabling couples to avoid the emotional and financial strain often associated with traditional methods.
The company's innovative approach to divorce, separation, and co-parenting has positioned it as a trusted brand in the industry. With a commitment to delivering empathetic, fixed-fee services, Amicable effectively guides couples through the complexities of ending a relationship.
Amicable promotes a collaborative culture and is rapidly growing to meet demand and legislative change. Emphasising values such as kindness, flexibility, trust, professionalism, and customer focus, Amicable is dedicated to pioneering a better way for couples to part ways.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 28 days holiday plus bank holidays per annum (pro-rated)
- Cycle to work scheme
- Private health insurance
- Group life assurance
- Enhanced family friendly leave
- Employee Assistance Programme
- Share Incentive Plan
- Electric Vehicle Scheme
Company values
- Empathy & Kindness
- Trust & Professionalism
- Pioneering
- Customer Focus
Company HQ
Richmond, UK
Leadership
Pip Wilson
(CEO)Board Trustee and Deputy Chair of the The RSA. Former Trustee / Board Member of The Girls' Network, Founder and Board Director of Bluefin Solutions and was also Consultant at a number of companies.
Kate Daly
(Host of The Divorce Podcast)Former Family Consultant and Divorce Coach at FamilyChange. Was also a Counsellor, Coach and Consultant at KDCPPS, Director at PeopleFanClub and Senior Manager at KPMG.
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