CRM Strategy & Solutions Intern, OpenX
$20 - $20 an hour
Sell-side platform
Open for applications
Sell-side platform
201-500 employees
Open for applications
$20 - $20 an hour
201-500 employees
Company mission
OpenX's mission is to create awesome programmatic marketplaces.
Role
Who you are
- This is an ideal opportunity for someone early in their career who is interested in CRM systems, data governance, and how technology enables revenue teams to operate at scale
- Exposure to Salesforce (coursework, internship, or self-learning such as Trailhead)
- Proficiency in Excel or Google Sheets
- Strong attention to detail and organizational skills
- Comfort navigating ambiguity and learning new systems quickly
- Analytical mindset with a proactive approach to problem-solving
- Interest in CRM systems, AdTech, SaaS, or go-to-market strategy
- Salesforce Trailhead completion or certifications
- Cultural Fit & Values Alignment
- Systems-oriented: You’re interested in how tools, data, and processes connect across a business
- Detail-driven: You value accuracy and consistency, especially when working with data
- Curious: You ask thoughtful questions and seek to understand the “why” behind processes
- Collaborative: You enjoy working across teams and contributing to shared outcomes
- Ownership mindset: You take initiative and look for opportunities to improve systems and workflows
What the job involves
- We’re looking for a detail-oriented and curious intern to join our CRM Strategy & Solutions team and support the scalability, governance, and continuous improvement of our Salesforce ecosystem
- This role sits at the intersection of systems, data, and business operations
- You’ll help ensure Salesforce remains a reliable and structured source of truth, while also contributing to broader initiatives that improve how data is captured, standardized, and leveraged across the organization
- Working closely with CRM, Revenue Operations, and go-to-market teams, you’ll gain hands-on experience in both the technical and strategic sides of CRM management within a high-growth AdTech environment
- Conduct regular audits of Salesforce records (Accounts, Contacts, Opportunities) to identify duplicates, missing fields, and inconsistencies
- Support ongoing data governance efforts to maintain Salesforce as a clean and trusted system of record
- Apply and enforce naming conventions, field standards, and account hierarchies across advertiser and publisher records
- Help maintain consistency in how data is structured to support reporting, segmentation, and operational workflows
- Build and maintain Salesforce reports and dashboards that track data hygiene, completeness, and adoption of standards
- Surface trends and recurring issues to inform system and process improvements
- Document CRM workflows, field definitions, and data governance best practices
- Contribute to scalable documentation that supports onboarding, training, and system adoption
- Partner with Revenue Operations, Sales, Finance, and Marketing to resolve data discrepancies and support reporting needs
- Assist with ad-hoc requests tied to pipeline visibility, attribution, and performance tracking
- Support the design, testing, and rollout of Salesforce enhancements (e.g., validation rules, automation, field updates)
- Contribute to initiatives that improve upstream data capture and reduce manual effort through better system design
Our take
Programmatic advertising - the automatic placement of advertisements typically conducted via the internet and based on a personalised understanding of viewers’ online profiles - has become a vital tool for every business. OpenX provides the infrastructure for this booming industry with their ad exchange platform.
The company is now focused on adjusting its platforms to reflect the values of the modern society it is doing so much to shape. That means accepting tough but fair multi-million dollar FTC fines for data breaches as well as becoming the first ad exchange to go carbon neutral.
The challenge of competing with both ever-changing views on the value and efficacy of programmatic advertising is not a small one. However, OpenX has proven that it is able to innovate with the times. It has deep partnerships across the ecosystem, partnering with Attain in 2022 to enable supply-side targeting for advertisers. It is also expanding partnerships across Latin America and Asia, enabling the company to reach further heights.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2013
$25m
SERIES E
May 2011
$20m
SERIES D
Total funding: $75.5m
Company benefits
- Dental and vision for both employees and their families
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Pasadena, CA
Leadership
Damon Reeve
(Board Director)Previously Board Director at Snowplow Analytics for 3 years and CEO of Authenticated Digital for 4 years. Currently acts as CEO for Ozone.
Scott Switzer
(Founder & Advisor)Previously Limited Partner at FirstMark Capital for 8 years and Advisor at Flybridge Capital Partners for 4 years. Acts as CTO for Ozone.
John Gentry
(CEO)Previously acted as President of Spot Runner, developer of the Malibu Media Platform, an online media exchange that simplifies the buying and selling of television media. Experience as Chief Revenue Officer of Green Dot, the pioneer and market leader in the prepaid debit card industry.
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