Senior Solutions Engineering Manager, hyperexponential

• Credible: Trusted as a technical advisor through expertise and strong interpersonal skills
• Technical: Proficient in software development (Python preferred) and systems integration, with deep knowledge of APIs, security protocols (OAuth, SAML, etc.), and networking concepts
• Client-Centric: Customer-focused, ensuring a seamless and positive experience for all stakeholders
• Business-Savvy: Driven by ROI and efficiency, able to standardize repeatable processes and prioritize high-value projects
• Proven experience in a senior Solutions Engineering or pre-sales leadership role within a SaaS or enterprise technology environment
• Demonstrated ability to lead and scale high-performing teams, with a focus on hiring, coaching, and mentoring
• Strong software development skills in Python
• Sound knowledge of integration patterns, databases, networking, and authentication protocols
• Exceptional communication and presentation skills, able to engage technical and non-technical audiences alike
• Track record of creating impactful technical assets (demos, playbooks, whitepapers)

Desirable

• Hx’s Solutions Engineering Team thrives at the intersection of sales and engineering. Solutions Engineers are trusted technical experts who articulate technology and product positioning to executive, business, and technical audiences
• They serve as primary technical support for field sales, driving the technology evaluation stage and ensuring success for hyperexponential's prospects and customers. Collaborating with sales counterparts, the team strategically guides customers toward commercial partnerships while addressing complex technical challenges
• You will lead and grow a high-performing team of Solutions Engineers, empowering them to deliver exceptional technical expertise and customer experiences. As a player-coach, you’ll drive strategy and execution across pre-sales engagements, manage the technology evaluation process, and collaborate cross-functionally to deliver tailored solutions that accelerate customer adoption of hx Renew
• Hire, mentor, and lead a team of Solutions Engineers, fostering a collaborative, high-performing culture
• Develop team members’ technical and business acumen to ensure readiness for high-stakes customer engagements
• Strategize with sales leadership to align the team’s efforts with regional and global revenue goals
• Design and deliver engaging, interactive product demonstrations tailored to client needs
• Lead proof-of-value projects to showcase the platform’s flexibility and value
• Collaborate with Account Executives to strategize and align on sales opportunities
• Address technical RFPs, RFIs, and due diligence requests with precision and clarity
• Serve as a subject matter expert in industry-specific challenges and articulate hx Renew’s ROI and value proposition to stakeholders
• Partner with customers to align technical solutions with their strategic objectives
• Provide guidance on integrating hx Renew into customer ecosystems during onboarding
• Build trusted, long-term relationships as a technical advisor
• Oversee the creation of reusable demo and sales assets, including code libraries, playbooks, and technical collateral
• Develop scalable strategies to expedite sales processes through automation, AI, and innovative tooling
• Act as a liaison with Field Engineering and Product teams to inform roadmaps based on market trends and customer feedback
• Mentor and certify team members on best practices for delivering technical solutions and product demonstrations
• Stay ahead of industry trends, competitive landscapes, and customer use cases to maintain hx Renew’s market leadership
• Represent hyperexponential at industry events, conferences, and through thought leadership content such as blogs and presentations