Manager of Launch Engagements, Axion Ray
AI-Powered program & quality management
Open for applications
AI-Powered program & quality management
201-500 employees
Open for applications
201-500 employees
Company mission
To empower manufacturers to resolve the highest priority issues to create the best possible products for their customers.
Role
Who you are
- 4+ years of experience in technical implementation, customer success, or enterprise software consulting
- Proven ability to manage complex projects across multiple stakeholders and teams
- Strong technical acumen, including experience with data integration and software configuration
- Exceptional communication and presentation skills to engage with users, champions, and executives
- A problem-solving mindset with the ability to identify client needs and align solutions to drive impact
- Adaptability to thrive in a fast-paced startup environment with shifting priorities
What the job involves
- We're seeking a Launch Engagements Manager to ensure successful post-sales implementation, adoption, and value realization of Axion’s AI platform
- You will collaborate with internal teams (Product, Data Science, and Engineering) and client stakeholders to drive effective user enablement, achieve key metrics, and deliver exceptional customer outcomes
- Success in this role requires strong organizational navigation, technical depth, and the ability to foster strong client relationships while maintaining a results-oriented approach
- Research client organizations to understand goals, priorities, and organizational structure
- Build and maintain strong relationships with client stakeholders, from working teams to executives
- Prepare and deliver executive-level presentations to communicate project progress, key findings, and ROI
- Act as the primary point of contact for post-sales implementation, ensuring alignment with client objectives
- Lead project kickoff meetings, including developing project plans, goals, and timelines
- Coordinate across internal teams and client champions to establish a seamless data delivery process
- Document client workflows, processes, and technical requirements for platform configuration and integration
- Manage day-to-day implementation logistics, ensuring adherence to timelines and deliverables
- Configure the platform based on client workflows and feedback
- Lead training sessions for pilot leaders and end-users to drive adoption
- Support users in leveraging platform features and achieving operational goals
- Validate insights and outputs with users to ensure actionable results
- Manage data integration tasks, working with DataOps and client teams to ensure seamless data flow
- Identify and address high-impact issues ("bangers"), coordinating with internal teams to resolve promptly
- Gather and act on user feedback to refine configurations and ensure the platform meets evolving client needs
- Collect and analyze usage data to assess user engagement and platform ROI
- Provide ongoing support, training, and enablement to expand user groups and onboard additional teams
- Collaborate with users and client champions to embed platform use into daily workflows
- Facilitate process adjustments to improve user outcomes and platform effectiveness
- Prepare regular progress reports, showcasing implementation milestones, user adoption rates, and business impact
- Assist clients in developing business cases and calculating ROI for continued investment in the platform
- Support planning sessions for scaling and transitioning to production environments
- Draft project plans, including goals and timelines, and align cross-functional teams
- Manage scheduling of meetings, workshops, and training sessions
- Document project details and maintain comprehensive records for future reference
- Gather and document product needs as clear JIRA tickets for internal teams
- Collaborate with client champions to promote the platform internally and support procurement processes
- Ensure all knowledge transfer, documentation, and final project handoffs are complete and accurate
Salary benchmarks
Our take
Engineering management is a slow and painstaking process. Axion Ray leverages data to solve this problem, and to help engineering leaders make better decisions.
Axion's focus on R&D acceleration and optimization has proven widely popular in the engineering world. The company counts some of the largest automotive and aerospace companies in the world among its partners, including Boeing and the US Air Force. Axion's AI is also geared toward risk management and metadata mining, which is a key draw for enterprise-scale clients.
Axion is active within an extremely competitive and high stakes industry. However, its potent technology and valuable partnerships is clear testament to the company's staying power.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Mar 2024
$17.5m
SERIES A
Feb 2023
$7.5m
SEED
Total funding: $25m
Company HQ
Civic Center, New York, NY
Articles
Leadership
Daniel First
(Founder & CEO)Previously worked in Advanced Analytics at QuantumBlack, and was an Engagement Manager at McKinsey.
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