Chief of Staff, Quadient

Salary not provided

Excel

Mid, Senior and Expert level

Paris

Business communication solutions software

Job no longer available

Business communication solutions software

1001+ employees

B2BSaaSTelecommunicationsAutomation

Job no longer available

Salary not provided

Excel

Mid, Senior and Expert level

Paris

1001+ employees

B2BSaaSTelecommunicationsAutomation

Company mission

To simplify the connection between people and what matters.

Job

Company

Role

Who you are

This position requires a strategic mindset, excellent communication and project management skills with a strong bias towards proactive delivery
English and French Fluent is mandatory
BA/BS or Engineering/Math degree or equivalent experience required; MBA strongly preferred
3-10 years of relevant experience, preferably in Operations, M&A and/or with top tier consulting firm with finance focus
Must have strong reasoning and analytical thinking
Demonstrated experience establishing and improving processes related to operations
Demonstrated excellence guiding high-performing executives / teams of executives in working together to achieve company and/or business unit goals
Excellent written and verbal communication skills; previous experience with board & executive communications is a plus
Excellent project management skills
Strong influencing skills as well as ability to communicate directly to drive accountability where required
Agility to multitask and prioritize in a rapidly changing environment in the face of many competing priorities
Significant entrepreneurial drive and willingness to roll up sleeves to directly solve challenging problems where required
Strong team spirit
Organized and meticulous
Enthusiasm for the Company’s culture and mission
Resourceful and able to quickly understand the challenges and objectives of a mission
Energetic, enthusiastic, and caring personality
Strong Excel skills

What the job involves

Reporting directly to the Chief People & Transformation Officer with a dotted line to the CEO, The Chief of Staff is responsible for enhancing the effectiveness and productivity of Quadient CEO’s office by providing strategic, facilitative and operational support
The Chief of Staff will partner closely with the CEO daily on strategic initiatives and manage the execution of projects and tasks across all facets of business strategy and operations, including day‐to‐day management, stakeholder engagement, strategic initiatives, board engagement and oversight of deadlines
This senior-leadership level role will drive a strong, cross-departmental culture of accountability, help shape and manage the agenda of Quadient's C-suite leadership meetings, and lead thinking on the systems and checkpoints required to maintain and track strong performance throughout our organization
Support the CEO to achieve company and business-unit-specific operating goals, working with the executive team to understand potential gaps, define plan to address them, and ensure success
Work directly with the CEO and other executive leadership to define and manage key company- wide priorities, including but not limited to strategic planning, financial processes and operational reviews
Prepare and manage the meetings of the Company’s Executive Committee, Investment Committee and Board of Directors. Follow up as needed to ensure timely decision-making and implementation of initiatives
Develop, structure and constantly improve the company's governance and internal processes -- ensuring the right topics are surfaced, at the right times, facilitating effective discussion and documenting / managing follow-up on action items
Support the communications from the Chief Executive Officer, internally and externally
Perform complex ad-hoc analyses and presenting recommendations to the CEO, CTO and/or wider management
Periodically lead one-off projects on key strategic topics as they emerge

Our take

Quadient is a global company providing intelligent automation for business communication, smart mailing, shipping, and parcel locker solutions; with a focus on improving the customer experience of ordering and receiving packages. Formerly known as Neopost, the company has grown to support hundreds of thousands of customers worldwide.

Quadient has a record for developing its offerings ahead of changes in the market and has a history of smart acquisitions. In the last couple of decades, the company acquired a series of companies with market-leading technologies – such as customer communication management provider GMC Software, and Parcel Pending, the leader in the US parcel locker market.

The beginning of 2024 saw the acquisition of Frama, a mailing and document management solution bring in 30,000 new customers for Quadient. It has also developed its largest lockers yet, enabling the company to expand service to retailers and distributors delivering extra-large and oversized goods.