Senior Vice President of Commercial Operations, Metropolis
Autonomous commerce platform for urban mobility
Be an early applicant
Autonomous commerce platform for urban mobility
21-100 employees
Be an early applicant
21-100 employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- This role is ideal for a dynamic leader who thrives in a fast-paced environment and is adept at managing complex initiatives and driving operational excellence
- Experience in High-Growth Environments: Proven success in leading high-growth teams, with a track record of driving year-over-year growth in operational and financial performance
- Adaptability & Fast-Paced Environments: Demonstrated ability to pivot quickly in a fast-paced environment through effective management of key operational metrics
- Change Management: Strong ability to lead and effectuate change in a rapidly evolving environment, driving continuous improvement and adaptation across teams
- Strategic Initiative Leadership: Ability to develop, lead, and execute key strategic initiatives that contribute to operational success and business growth
- Operational Excellence & Audit Compliance: Proven experience in driving operational excellence and ensuring compliance with operational audits, best practices, and regulatory standards
- Geographic Leadership: Experience managing remote and geographically diverse teams, ensuring alignment, engagement, and productivity across locations
- Advanced Degree Preferred: A Master’s degree in Business Administration, Operations Management, or a related field is preferred
- Leadership and remote team management
- Strategic growth and expansion
- Customer experience and technology innovation
- Project and initiative management
- Financial and budget oversight
- Operational excellence and compliance
- Adaptability and change management
- Data-driven decision-making and key metric management
What the job involves
- The Senior Vice President (SVP) of Operations will play a critical leadership role in driving the operational success of Metropolis, with a focus on scaling operations and achieving strategic growth objectives
- This senior leader will be responsible for overseeing day-to-day operations, driving same-store growth, leading new location acquisitions, and enhancing customer experience through the deployment of innovative technology
- The SVP of Operations will also lead a geographically dispersed team, ensuring alignment and effectiveness across the organization
- Driving Same-Store Growth: Lead efforts to achieve sustainable SS (same-store) growth by optimizing operational strategies, improving efficiency, and elevating customer satisfaction
- New Location Acquisition & Growth: Spearhead the expansion of Metropolis by driving growth through the strategic acquisition of new locations, ensuring operational scalability and seamless integration
- Customer Experience and Technology Deployment: Leverage innovative Metropolis technology to enhance the customer experience and foster growth, ensuring operational strategies align with customer-centric objectives
- Project & Strategic Initiative Management: Manage and oversee key strategic projects and initiatives, ensuring their timely execution and alignment with company goals
- Geographically Diverse Team Leadership: Effectively manage a geographically dispersed team, fostering a collaborative, high-performance culture while ensuring remote leadership success across different regions
- Operational Excellence: Lead continuous improvement efforts across all operational areas, driving efficiency, cost-effectiveness, and service quality
- Risk Management: Monitor operational risks and develop strategies to minimize disruptions and ensure business continuity
- Budgeting & Financial Oversight: Oversee the creation and management of operational budgets, ensuring efficient allocation of resources to support strategic initiatives
- Performance Monitoring & Reporting: Assess and report on key operational metrics, ensuring alignment with strategic goals and providing insights to the executive team
- Compliance & Regulation: Ensure operational compliance with industry regulations, audit standards, and organizational policies
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
Co-founded by Alex Israel, a former ParkMe founder, the company has expanded rapidly following a $167M Series B fundraise and partnerships with Premier Parking and Uber. The company's recent acquisition of SP Plus Corporation, funded by a $1.8 billion investment, positions it as a leader in AI-driven mobility solutions. As a pioneer in its category, Metropolis continues to push the boundaries of parking and mobility technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2023
$1.1bn
SERIES C
Jun 2022
$167m
SERIES B
Total funding: $1.3bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company values
- We are innovators - Revolutionising an industry is not for the timid. We challenge the status quo and build remarkable products and services for the real world. We have the conviction to disrupt and drive innovation. We move fast and know that excellence is only achieved through agility and iteration
- We are owners - Progress is not inevitable; it must be forged by vision, determination, and a bias for action. We take ownership because there is no other room. We own our actions – we do what we say, we say what we do, and strive to be worthy of compliment in all things, big and small
- We are leaders - We are a product-led technology company – leading while others follow. We work in different cities and in different roles but we are all on one team. We value our diversity and challenge each other out of principle and with respect. We demand excellence in ourselves and of one another. We are building the future together and we’re just getting started
Company HQ
Downtown, Santa Monica, CA
Articles
Leadership
Alexander Israel
(CEO)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CFO)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief of Staff)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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