Technical Writer, Tilt
AI Specialist, Contract
$52.00 – $62.50 per hour, plus equity
Credit health & financial management app
Be an early applicant
Credit health & financial management app
201-500 employees
Be an early applicant
$52.00 – $62.50 per hour, plus equity
201-500 employees
Company mission
To expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility.
Role
Who you are
- This role is a strong fit for an experienced technical writer - whether you already work with AI or are ready to pivot - who brings structured thinking and editorial precision to complex data
- 3-5 years of technical writing experience in software/data environments, with a track record of independently driving docs from discovery through publication
- Ability to simplify complex concepts, enforcing consistency and elevating clarity - comfortably editing beyond AI-generated drafts
- Comfortable reading schemas and discussing data with engineers/analysts; familiarity with SQL fundamentals and BI concepts
- Strong stakeholder-management skills; able to synthesize input from PMs, engineers, and customer-facing teams
- Deep interest in AI and how high-quality context improves AI/analytics outcomes; you use AI tools but apply sound editorial judgment
- Organized and detail-oriented; you operate independently day-to-day with clear goals, regular check-ins, and crisp communication
- Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you
What the job involves
- Tilt is hiring for a 3-6 month contract role to join our Business Intelligence team and help build the foundation of context management for our AI systems
- You’ll turn complex product and data knowledge into crisp, reusable documentation (ex. column-level meanings, relationships, constraints, value ranges) that powers analytics and AI use cases
- Create and maintain data dictionaries, schema/lineage notes, and field-level documentation (definitions, valid values, units, caveats, owners)
- Establish a context management framework: templates, style guides, versioning, and review workflows for AI- and BI-ready documentation
- Partner cross-functionally with both technical and customer-facing teams to capture how products work from a customer perspective and translate that into precise data context
- Document and operationalize canonical metrics and source-of-truth tables by coordinating with metric owners; clarify relationships across datasets and services
- Produce concise, reusable context snippets for AI applications (ex. descriptions, guardrails, and FAQs) and improve them via iteration and user feedback
- Audit existing docs and dashboards for accuracy and consistency; flag issues and coordinate corrections and deprecations
Application process
- Please include a link to your portfolio with your application
- Initial recruiter call: A conversation to learn about your experience and what you're looking for in your next role
- Hiring manager interview: A deeper discussion about your background and approach to solving challenges
- Skills panel: Meet with Tilt team members to discuss your expertise and problem-solving approach through real-world scenarios
Our take
An individual’s credit score greatly influences their life, affecting their ability to rent, receive loans, buy a house, and access affordable interest rates. But you have to have credit to build credit, leaving a lot of people in a catch-22 situation. Tilt (formerly Empower Financial) is a mobile-only app that makes credit more inclusive and accessible, helping customers achieve their credit health goals regardless of their credit history (or lack thereof).
Though other FinTech companies such as Mint or Personal Capital also offer impressive financial tracking for their customers, Tilt’s comprehensive set of personal finance features including cash advance and automatic savings offerings make it a better choice for people who want to use a single app to manage their finances.
By empowering people to take control of their money through its range of financial services, Tilt is working to break the cycle of paycheck-to-paycheck living. Backed by Blisce, Defy Ventures and Quiet Capital, the company has been significantly growing its revenue in recent years and was recognized in the 2022 Inc. 5000 list of the fastest-growing companies in the US.
Freddie
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Trustpilot (1.9)
Company
Funding (last 2 of 3 rounds)
Sep 2022
$75m
LATE VC
Mar 2020
$20m
SERIES A
Total funding: $99.5m
Company benefits
- Virtual-first teamwork: Great work happens anywhere. We're collaborating across 14 countries, 12 time zones
- Full health coverage: Find flexible plans at every premium level and substantial subsidies that stand up to global standards
Company HQ
Mission District, San Francisco, CA
Leadership
Warren Hogarth
(Co-Founder & CEO)Previous a Partner at Sequoia Capital and is an Early Investor/Company Builder for multiple companies.
Justin Ammerlaan
(Co-Founder & CTO)Previously founded Ammerlaan Initiatives and Co-Founded White Room Trading. Also worked as a Senior Software Engineer at SDM and a Technical Architect at Fujitsu.
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