Chief of Staff, Fay
Personal dietician & nutrition platform
Open for applications
Personal dietician & nutrition platform
21-100 employees
Open for applications
21-100 employees
Company mission
To increase access to affordable, inclusive nutrition counselling.
Role
Who you are
- 6+ years of experience in business operations/finance at a startup or management consulting
- Strong execution and experience managing multiple workstreams with precise attention to detail
- Highly analytical and metrics-focused -- you can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business
- Experience thinking across multiple dimensions of a business (sales, product, marketing etc.) and work cross-functionally to deliver results
- The ability to flex between analytical, strategic and operational aspects of the job
- You are resourceful and happy to roll up your sleeves to get any job done
- Excellent verbal and written communications skills with focus on crisp, concise and effective communication
- General understanding of the market and competitive landscape
- The ability to proactively identify gaps in the business, and propose / drive thoughtful and inclusive solutions
- Strong collaboration experience and ability to find win/win situations
What the job involves
- We are looking for a Chief of Staff to the CEO and CTO
- You will be the right-hand person and a force multiplier for the CEO and CTO of Fay
- The Chief of Staff will have an impact on the efficiency and productivity of the company, streamlining business initiatives, driving program management and communicating cross-functional objectives
- Key responsibilities will include maintaining the operational rhythm of the business, managing strategic initiatives, guiding effective change management, and developing communications that align company narratives
- This is a tremendous opportunity to develop into a future leader, equipped with the learnings and experience to have an enormous impact after this role
- Develop and execute an annual & quarterly planning process that enables the company to achieve their ambitious financial goals
- Maintain the operating cadence of the business by improving Fay’s ways of working, including leadership meetings, OKRs, and metrics
- Lead special projects and initiatives, examples could include: new product discovery, iteration on our pricing model, evaluating TAM expansion opportunities
- Serve as an advisor and thought partner to the founders, building trust within the executive leadership team
- Build systems and processes to maximize the effectiveness of the executive team
Our take
It is widely accepted that access to holistic nutrition support is a more healthy approach to weight loss than other options. Fay is transforming nutrition counselling by linking individuals with registered dietitians through an insurance-covered platform.
Emerging from stealth in 2024, the company aims to address the widespread need for accessible and high-quality nutritional care in the US. It has an extensive network of dieticians that spans all 50 states, offering tailored nutrition plans to users. For these dieticians, the platform can help them establish their practices, manage insurance claims and match with clients.
The company recently secured a significant investment that will support its plans to integrate with food delivery services, expand insurance partnerships and enhance employer health plans. There are already over 1,000 dieticians on the platform, but Fay aims to double this number by 2025, continuing its mission to improve health outcomes through effective nutrition counselling.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Feb 2025
$50m
SERIES B
May 2024
$20m
SERIES A
Total funding: $75m
Company HQ
SoMa, San Francisco, CA
Leadership
Sam Faycurry
(Operations)Previously worked as CTO and Founding Member of Better Together, and was a Consultant at Accenture.
Mark Stefanski
(Engineering)Previously worked at Google, most recently as Software Tech Lead. Went on to become VP of Software for Compology.
Salary benchmarks
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