Billing & Collections Data Analyst, Toast
$66-106k
Point of sale and management system for restaurants
Open for applications
Point of sale and management system for restaurants
1001+ employees
Open for applications
$66-106k
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 4+ years of experience in data analytics or BI, with a focus on Order-to-Cash (O2C), Billing, or Finance domains
- Advanced SQL skills and hands-on experience with Snowflake
- Strong background in data visualization with tools such as Hex, Looker,Tableau and/or Power BI
- Proven ability to translate complex data into insights that drive business outcomes
- Strong analytical and problem-solving skills with high attention to detail
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders
Desirable
- Experience with billing/revenue systems (Zuora Billing, Oracle NetSuite, Salesforce)
- Background in SaaS or subscription-based businesses
What the job involves
- We are seeking a Senior Billing Data Analyst to join our Billing Operations team
- In this role, you’ll turn complex billing data into clear insights that improve accuracy, efficiency, and customer experience
- You’ll build dashboards, investigate anomalies, and partner with Finance and cross-functional teams to streamline the order-to-cash process
- This is a high-impact role with visibility to leadership and the opportunity to shape how Toast scales its billing operations
- Build and maintain dashboards to track billing KPIs (accuracy, timeliness, exceptions, disputes) and Collections KPIs (daily cash, DSO, overdue, write-offs)
- Investigate root causes of billing issues and provide clear, actionable recommendations
- Automate recurring reporting and deliver insights using SQL and BI tools
- Partner with Finance, RevOps, and Product to align on billing data sources and metrics
- Present findings to stakeholders in a clear, business-focused narrative
- Translate complex data into clear, meaningful reports and recommendations for leadership and stakeholders
- Proactively identify opportunities for process improvement and reporting automation
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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