Senior Director of Product Management, Lending Club
Personal Loans
$211-245k
More information about location
2+ days a week in office
Online personal loans
Be an early applicant
Online personal loans
1001+ employees
Be an early applicant
$211-245k
More information about location
2+ days a week in office
1001+ employees
Company mission
To transform the banking system to make credit more affordable and investing more rewarding.
Role
Who you are
- 12+ years of product management experience, including senior leadership roles, with a track record of owning customer and business outcomes
- Experience leading large-scale consumer products in fintech, financial services, or other regulated industries
- Strong product judgment and comfort operating in complex, highly regulated environments
- Proven ability to partner effectively with senior business and executive leaders on strategy, prioritization, and delivery
- Demonstrated success leading, coaching, and developing high-performing product teams
- Ability to balance customer experience, business objectives, technical constraints, and risk considerations
- Comfortable making decisions amid ambiguity and incomplete information, using data, research, and learning to guide direction
- Exceptional communication and stakeholder management skills, with the ability to influence across functions and levels with clarity and credibility
What the job involves
- We are looking for a Sr Director of Product to lead Product Management for our Personal Loans experience
- This leader will define product vision, guide a high-performing product organization, and deliver meaningful customer and business outcomes
- Success in this role is measured by impact
- You will ensure teams focus on the highest-value problems, validate solutions through strong discovery and learning practices, and deliver improvements that measurably advance customer experience and business performance
- You and your team will own how Personal Loans experiences are envisioned, built, measured, and continuously improved, partnering closely with Engineering, Design, and senior business leaders within a regulated financial environment
- Translate business objectives and customer needs into a clear product vision and outcome-oriented roadmap
- Ensure product investments are guided by expected impact, success metrics, and explicit tradeoffs
- Serve as a strategic thought partner to senior lending leadership, jointly owning priorities, strategy, and outcomes
- Lead teams to identify high-impact problems and validate solutions through research, experimentation, and data
- Hold teams accountable for defining success upfront and iterating based on real-world results
- Foster a culture where evidence and learning guide decisions, including stopping or changing work that is not delivering impact
- Ensure product initiatives drive measurable improvements in customer experience, growth, efficiency, and product health
- Partner with Engineering, Research, and Design to balance speed, quality, scalability, and sustainability
- Use quantitative and qualitative insights to inform prioritization and continuous improvement
- Lead, coach, hire, and develop a product organization focused on Personal Lending
- Build a strong leadership bench and a culture of accountability, ownership, and continuous improvement
- Serve as the Product Management leader for LendingClub’s Personal Loans domain
- Influence platform, technology, and operational priorities to support product strategy
- Communicate product vision, priorities, progress, and outcomes clearly to senior and executive stakeholders
- Build strong partnerships across Product, Engineering, Design, Risk, Operations, Marketing, and other teams
- Consistent delivery of measurable improvements in agreed-upon customer and business outcomes
- Clear connection between business strategy and product investment decisions
- Strong product discovery practices that lead to better decisions and higher-impact solutions
- High-performing product teams with clear ownership and accountability
- Trusted partnership with engineering and business leadership
Our take
Lending Club is a digital bank offering personal loans, auto loan refinancing, and debt consolidation to help individuals manage their finances. It provides flexible loan terms and competitive rates for a variety of needs, as well as high-yield saving and cash-back checking accounts, designed to help customers grow their money.
Focusing on digital solutions, Lending Club removes traditional brick-and-mortar branches, passing the savings on to customers through low fees and better rates. It connects borrowers with investors in a marketplace model and offers fast loan approvals and competitive interest rates.
To bolster its offering, the company acquired Tally Technologies' intellectual property (IP) to enhance its credit management services. It continues to develop and enhance its products and improve customer engagement in a bid to become a "top of mind" company with more active users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2014
$65m
GROWTH EQUITY VC
Nov 2013
$57m
GROWTH EQUITY VC
Total funding: $332m
Company benefits
- Untracked vacation for salaried employees, which means take it when you need it, and generous paid time off for hourly team members
- A hybrid work model that balances in-office and work from home
- Leading health and safety protocols related to COVID, including complimentary at-home testing kits from Cue Health for those coming to the office
- Up to 16 weeks paid leave for new parents, plus a fully paid, phased return-to-work policy for qualified leaves
- Mothers Rooms and hospital-grade pumps in every LC office
- Generous and varied mental health benefits
- Wellness program with cash incentives — earn up to $75 per month for being active
- Paid volunteer time and donation matching
- Onsite gym, locker room, bike room, and fitness classes (depending on location)
- Café with our own in-house barista
- Stocked pantries with healthy snacks and drinks
- Technology-forward and collaborative office spaces
Company HQ
South Beach, San Francisco, CA
Leadership
Scott Sanborn
(CEO)Previously held leadership positions as the Chief Revenue Officer for publicly traded eHealth Insurance, President of RedEnvelope, Inc., and SVP at the Home Shopping Network. Joined LendingClub in 2010 and has worked as Chief Marketing Officer, Chief Operations Officer, and President before becoming the CEO in 2016.
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