Staff Program Manager, PlayStation
Data & AI
$173-259.4k
Gaming and digital entertainment provider
Be an early applicant
Gaming and digital entertainment provider
1001+ employees
Be an early applicant
$173-259.4k
1001+ employees
Company mission
To create a gaming experience without barriers that fits the needs of players of all abilities.
Role
Who you are
- 15+ years of program/project management experience delivering enterprise-scale systems or complex software products from kickoff to launch
- Deep expertise in program management methodologies, including SDLC, product delivery lifecycle, Agile frameworks (Scrum, Kanban), and scaled program management practices
- Hands-on AI program leadership, with proven success in delivering GenAI/agentic AI initiatives, including workflow automation and enterprise-scale adoption
- Strong data fluency—understanding of data platforms, integration tools, analytics, and ML/AI technologies to effectively guide program strategy and execution
- Exceptional leadership and execution skills—ability to prioritize across multiple initiatives, craft and drive action plans, and resolve ambiguity with calmness and clarity
- Executive-ready communication—skilled in presenting complex program objectives, risks, and strategic outcomes to senior stakeholders
- Collaboration and conflict resolution expertise, adept at unifying global, cross-functional teams toward shared goals
- Expert-level JIRA experience, including building advanced dashboards and metrics for visibility and accountability
- Commitment to organizational growth, with experience mentoring junior talent and elevating program management practices
- Core Program Management: Strategic planning, roadmapping, stakeholder management, scheduling, risk management, budget tracking
- AI & Data Literacy: Generiative AI, LLMs, agentic-AI paradigms, model lifecycle awareness, data pipelines & governance, ML deployment readiness, ethics & bias in AI
- Cross-Functional Leadership: Change management, business analysis, vendor & partner management, executive communication
- Tools & Platforms: JIRA, Tableau, Power BI, Domo, Databricks, AWS SageMaker, Azure ML
What the job involves
- Sony Interactive Entertainment (PlayStation) is seeking a Staff Technical Program Manager to lead strategic Data and AI initiatives at a global scale
- In this role, you will drive complex, cross-functional programs from concept through worldwide deployment, enabling transformative customer experiences and operational excellence
- You will partner with diverse teams—product, engineering, design, business operations, marketing, consumer support, legal, and finance—to deliver innovation in data platforms and AI solutions
- Own the roadmap and delivery for large-scale, cross-functional Data & AI programs from inception through launch, ensuring measurable business and customer impact
- Define, track, and report on KPIs and success metrics, ensuring programs deliver measurable business value, operational efficiency, and customer impact
- Align initiatives with organizational strategy and senior leadership priorities, driving clarity on objectives, success criteria, and execution plans
- Partner across global teams to integrate diverse viewpoints, build consensus, and deliver optimal program outcomes
- Communicate effectively at all levels, including executive audiences, to provide visibility into progress, risks, and strategic trade-offs
- Proactively manage dependencies, risks, and issues, balancing technical feasibility with business needs and driving to closure
- Shape and improve delivery processes, applying best practices in agile program management, design/system thinking, and operational excellence
- Influence and mentor—guiding peers, leaders, and junior team members while raising the bar for program management practices
Our take
Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - Playstation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionize gaming, featuring new technology that will create improvements across the board.
As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.
PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Private medical insurance
- Private dental insurance
- Flexible working policy (remote working, flexible hours)
- Free fruit every day in our offices
- On-site free gym (London & Liverpool)
- On-site subsidised cafés
- On-site bar (Thursdays & Fridays, London & Liverpool)
- Employee Assistance Programme
- Eye care assistance
- x2 volunteering days each year
- Group pension plan
- Discretionary bonus scheme
- Season ticket loans
- Life assurance
- Income protection
- 25 days holiday, plus Bank Holidays
- Discretionary days off over Christmas and summer
- Free giveaways of select first party products and services
- Discounts on PlayStation products
- Discounts on Sony products
- Access to other corporate discounts
Company HQ
East San Mateo, San Mateo, CA
Leadership
Jim Ryan
(CEO, not founder)Ryan joined Sony Interactive Entertainment Europe (SIEE) in 1994. Taking over as SIEE president in 2011, he later moved on to head of global sales and marketing at SIE in April 2016. Ryan has served as deputy president of SIE since January 2018, before being appointed CEO in February 2019.
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