Revenue Operations Manager, Kong
$110-130k
Microservice API gateway
Posted today
Microservice API gateway
501-1000 employees
Posted today
$110-130k
501-1000 employees
Company mission
To build the nervous system that will safely and reliably connect all of humankind!
Role
Who you are
- Bachelor's degree in Business, Finance, or a related field; advanced degree preferred
- 5+ years of experience in Revenue Operations, Sales Operations, or a similar role within a SaaS environment
- Proficiency in Salesforce CRM administration, CPQ, and related tools such as Zoominfo, Clari, Cognisim, Clay, and Outreach
- Strong analytical skills with the ability to interpret complex data sets
- Experience in territory planning and management
- Excellent communication and project management skills
- Familiarity with marketing automation platforms and customer success tools
What the job involves
- As a Revenue Operations Manager at Kong, you will serve as a strategic partner to our Director of Revenue Analytics and directly support scaling and operationalizing workflows for our Field Sales Organization and Customer Success Organization
- Your mission is to drive operational excellence across our go-to-market (GTM) functions by optimizing systems, processes, and data
- You will play a pivotal role in managing our front facing CRM, influencing middle and bottom funnel strategy, and ensuring data integrity to support scalable growth
- Oversee the operational workflows and optimization of Salesforce, ensuring data accuracy and consistency across all GTM teams
- Implement best practices for data capture, pipeline management, and revenue forecasting
- Collaborate with cross-functional teams to maintain a clean and organized CRM environment
- Develop and refine operational territory models to ensure equitable distribution and maximize market coverage
- Utilize data-driven insights to adjust territories based on performance and market dynamics
- Analyze and streamline sales processes to improve efficiency and effectiveness
- Implement automation tools and workflows to reduce manual tasks and enhance productivity
- Ensure our GTM enterprise platforms are set up to properly measure business KPIs
- Influence the Quote-to-Cash to renewal workflow
- Work closely with Product, Marketing, Finance, Legal, and Customer Success to ensure alignment across the customer journey
- Facilitate communication between departments to support unified GTM strategies
- Act as a liaison between GTM teams and technical teams to translate business needs into system requirements
- Assist in the development of revenue forecasts and sales targets
- Provide insights and recommendations based on data analysis to inform strategic decisions
- Support annual and quarterly planning processes across GTM functions
- And any additional tasks required by manager
Our take
Kong provides a cutting-edge API and service lifecycle management platform tailored for modern architectures, such as microservices, containers, cloud, and serverless environments. With a focus on flexibility, scalability, speed, and performance, Kong allows developers and Global 5000 enterprises to securely connect and orchestrate microservice APIs for today's sophisticated applications.
The core products offered by Kong include Kong, an open-source API and Microservices management solution Galileo, a platform for API analytics and debugging; Gelato, a platform for creating developed portals for PIs and Microservices; and API Marketplace, a hub for discovering and publishing cloud APIs. Additionally, the recent introduction of a new collection of AI plug-ins in Kong Gateway 3.6 enhances the platform's capabilities further, reinforcing its commitment to innovation and advancement.
In pursuit of growth, the company is prioritizing expanding its marketing efforts, bolstering its customer service team, and accelerating product development. By focusing on these key areas, Kong aims to continue providing unparalleled solutions and support to its ever-expanding user base in the rapidly evolving landscape of modern application development.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2024
$175m
SERIES E
Feb 2021
$100m
SERIES D
Total funding: $344.1m
Company benefits
- Flexible time off: Take time to take care of yourself and the things that matter most
- Stock options: We want you to share in our success. That's why stock options are offered to most Kongers
- U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
- Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
- Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs
- Home office stipend: Build a home office environment tailored to support your productivity
Company HQ
The East Cut, San Francisco, CA
Leadership
Augusto Marietti
(CEO)Previously founded Mashape API Marketplace. Before Mashape, Augusto was an SF homeless immigrant from Italy.
Janet Phillips
(Vice President of People)Previously Director at SonicWALL for 5 years and Senior Director at Symantec for 7 years.
Marco Palladino
(CTO)Previously co-founded MemboxX, an online service for storing documents and small pieces of personal data.
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