Services/Agency Partner Manager, Dotdigital
West Coast
$90-120k
+ Commission and share rewards
More information about location
Omnichannel marketing automation platform
Open for applications
Omnichannel marketing automation platform
201-500 employees
Open for applications
$90-120k
+ Commission and share rewards
More information about location
201-500 employees
Company mission
To empower marketers to achieve their goals in faster and smarter ways.
Role
Who you are
- You understand the inner workings of digital and full-service agencies
- You are passionate about sales, hunting, creating funnels and reaching out to new agencies
- You excel at establishing and growing mutually beneficial business relationships
- You have an agile growth mindset and adapt well to a fast moving environment
- Strong communication skills, detail oriented, highly organized and can work independently and as part of a team
- You’re a connector at heart—someone who loves building relationships and creating win-win partnerships
- Whether it’s spotting the right partners to bring onboard or keeping existing ones happy and growing, you’re always thinking a few steps ahead
- On the daily, you’re out there finding fresh opportunities, getting partners set up for success, and keeping them engaged
- You’ve got a good grip on what makes relationships tick—balancing the needs of partners, clients, and internal teams like a pro
- You know how to keep projects moving, feedback flowing, and goals aligned so that everyone involved feels the impact
- You’re just as comfortable chatting strategy as you are rolling up your sleeves and coordinating behind the scenes
- You know how to bring people together, solve problems, and keep momentum high
- If there’s a way to help a partner or a client grow, you’re already making it happen
- Relationship Management – Building trust with partners, nurturing long-term engagement, and handling tricky conversations with grace
- Partner Recruitment – Identifying the right fit, onboarding with intention, and setting partners up for success from day one
- Project Management – Keeping initiatives on track, juggling priorities, and making sure deliverables hit the mark
- Strategic Thinking – Spotting growth opportunities and aligning partner goals with business objectives
- Cross-Functional Collaboration – Working seamlessly with sales, marketing, and customer success to share insights and drive outcomes
- Feedback Handling – Gathering, analyzing, and sharing partner and client feedback to improve processes and experiences
- Communication – Clear, confident, and persuasive across email, meetings, and presentations
- Problem Solving – Unblocking issues quickly and creatively, whether they're internal challenges or partner pain points
- Data-Driven Mindset – Using metrics to track performance, identify trends, and make informed decisions
- Adaptability – Rolling with change and thriving in dynamic environments
What the job involves
- Dotdigital is a customer experience data platform that helps digital marketers and developers deliver marketing communications across the customer journey
- We use AI, behavioral modelling and marketing analytics to help clients make faster and better decisions about what customer experience to deliver to drive conversion and loyalty for brands as they grow and scale
- Partnerships are integral to our continued success as the leading customer engagement platform for marketers
- This is a multifaceted role requiring a multitude of skillsets including sales, business development, relationship building and account management
- The partnership manager will work with our marketing service agency, system integrator and consultant partners helping them understand the value of a partnership with us for both their business and their clients
- The ability to understand a partners business goals and to articulate how a partnership with Dotdigital can support those is key to success in this role
- In addition to owning, developing and managing a portfolio of agency services partners, you will also be expected to support our strategic partnerships with Adobe, Shopify, Big Commerce & Microsoft
- We are looking for candidates with a minimum of 3-4+ year’s experience in a partnerships, sales or business development role with a SaaS sales background (e.g. email service providers, ecommerce platforms and system integrators, CRM, marketing technology etc.)
- Day-to-day oversight of deal pipeline between ecosystem partners and Dotdigital
- Achieve revenue targets through building and managing a pipeline of partner referred opportunities alongside the sales team
- Establish close, long term and mutually beneficial relationships with your portfolio of Services Partners
- Research, recruit and onboard key partner relationships that create value for Dotdigital, the partner and their customers
- Educate partners on Dotdigital’s value by regularly conducting enablement sessions, delivering presentations and platform feature demonstrations to various members of partner organizations
- Take ownership of your partner portfolio across all processes and systems
- Support business processes with all departments to support the success of the Services Partner Program
- Ensure CRM is up-to-date and reflects reality for opps, partner statuses and stakeholders
- Create new business referral opportunities (SQO's) from services and solution partners
- Support active opportunities through partner influencing where appropriate and applicable
- Establish opportunities for joint lead-gen, content and brand awareness go to market campaigns through partners (e.g. webinars, roundtable events, case-studies, white papers etc) for the marketing team to pursue and execute
Application process
- 15min Screening Call with Team Talent
- 1 hour zoom interview with Head of Partnerships (Americas) & Head of Sales (Americas)
- Final 1 hour interview with a task with Head of Partnerships (Americas), GM - North America, and Co-Founder & President
Our take
Dotdigital builds an omnichannel marketing solution for B2C, B2B, and NFP marketers. The company serves thousands+ of brands around the globe, counting British Airways, Royal Aeronautical Society, Barbour, Accolade Wines, and City & Guilds among its clients.
Marketers using Dotdigital can create hyper-targeted marketing campaigns that increase businesses' marketing ROI, boosts sales revenue and attracts more qualified leads. What's more, Dotdigital sets itself apart by being the world’s first carbon-neutral marketing automation platform.
Dotdigital's main priority is developing new data-driven digital marketing features in order to increase its customer base. New product launches and strategic investments are key to the company's continued growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Wellbeing reward
- Paid Sick Leave
- Healthcare
- Medical Cashplan
- Paid Eye Tests
- Annual performance bonus or commission plan
- Loyalty reward
- Employee of the year
- Dotdollars rewards
- Referral schemes
- ShareBuy and ShareReward Schemes
- Dotdigital day
- Enhanced parental leave
- Volunteering
- Christmas holiday closedown
Company HQ
London, UK
Leadership
Simon Bird
(Co-Founder)Previously studied Computer Science at Royal Holloway, University of London. Co-Founded Dotdigital after graduating in 1999.
Tink Taylor
(Co-Founder & President)Since co-founding Dotdigital, became an Email Marketing Council Member for DMA in 2006 for 15 years. They have also been an E-communications Council Member for 6 years at IAB.
Share this job
View 5 more jobs at Dotdigital