Sales Development Representative Manager, BuildOps

• 2+ years of sales development management experience ideally in B2B SaaS
• Ability to thrive in a rapidly changing environment and will enjoy getting hands dirty – This means leading by example and not being afraid of picking up the phone to show new SDRs how to get the job done
• Proven experience growing high performing SDR teams
• Passion to hire well, coach, and hold team members to high standards of professionalism and outputs
• Strong analytic skills and the ability to leverage data to determine how we should prioritize improvements
• Deep familiarity with systems like Outreach, Salesforce, ZoomInfo, and Nooks
• Early-stage experience in a fast paced, high-growth company
• Hyper-competitive nature
• Ability to coach, manage, and motivate a team of outbound SDR professionals
• Ability to use sales automation and prospecting tools to accurately capture activity and information on opportunities
• Results-oriented with an ability to lead and drive process change
• Ability to collaborate with different individuals across the organization and a “roll-up the sleeves” approach to accomplish all necessary tasks
• A self-starter with excellent organizational skills
• Excellent verbal and written communication skills with attention to detail
• Work with a sense of purpose and urgency

Desirable

• As Manager of Sales Development, you’ll be responsible for managing and motivating a team of highly driven Sales Development Reps
• As we continue to scale you will ensure the proper management layers are in place to maximize the impact of the sales development org
• In this role you will be required to build a winning strategy, set goals, and measure performance against weekly, monthly and quarterly objectives
• Build and consistently iterate on outbound sequences and templates in SalesLoft
• Help hire a team against a staffing roadmap and inspire individuals to overachieve
• Proactively identify opportunities for process improvement
• Establish and track goals, objectives, and performance metrics with members of your team and perform regular reviews
• Identify and resolve process bottlenecks, data issues, and inconsistencies in program applications or outcomes
• Anticipate challenges and scale processes, technology, and team to support the growth of pipeline over time
• Accept ideas, test them against data, and execute flawlessly
• Track the overall success of projects using relevant KPIs while monitoring system improvements
• Celebrate the wins and provide feedback proactively!