Talent Operations Specialist, ServiceTitan
$71.1-95.1k
+ Equity + Bonus
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$71.1-95.1k
+ Equity + Bonus
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 2–3 years of experience in People Operations, TA Operations, or HR Operations
- Hands-on experience with recruiting systems, workflows, or scheduling tools (Workday, Visier, or similar ATS/HRIS a plus)
- Strong analytical skills with experience in generating and interpreting data
- Project coordination or process improvement execution experience, ideally across HR or TA
- Excellent organizational and communication skills; ability to operate effectively within a project plan and thrive in a fast-paced, global environment
What the job involves
- We are seeking a detail-oriented and proactive TA Operations Specialist to join our team
- The ideal candidate will be responsible for executing and supporting recruiting operations, ensuring compliance, implementing process improvements, and enabling the TA team with the tools, data, and workflows they need to deliver hiring goals
- This role will manage day-to-day operational support, execute on project tasks, and apply their expertise to improve our ways of working
- Enhance Candidate Experience: Execute and support improvements to recruiting processes, scheduling, and onboarding to ensure an efficient, consistent, and positive candidate journey
- Optimize Processes: Identify opportunities to streamline and automate recruiting workflows, leveraging technology and best practices, and implementing agreed-upon changes
- Enable Collaboration: Coordinate and align with Legal, People Technology, HR, TA and other stakeholders to roll out new processes and refine existing ones
- Support Data & Reporting: Generate and deliver recurring TA data, dashboards, and insights to stakeholders
- Maintain Compliance: Ensure day-to-day adherence to compliance standards and internal policies throughout the candidate process
- Drive Change Enablement: Support the implementation of new processes and tools by creating documentation, delivering training, and ensuring effective alignment and adoption across the TA team and business partners
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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