Enterprise Account Executive, Narvar
EMEA
Post-purchase software for online retail
Job no longer available
Post-purchase software for online retail
201-500 employees
Job no longer available
201-500 employees
Company mission
To help retailers treat customers the way they’ve always wanted to—but didn’t know how.
Role
Who you are
- 7–10+ years of enterprise SaaS sales experience, with a focus on eCommerce or adjacent technology
- Proven success selling to enterprise accounts with average deal sizes exceeding €200,000 ARR
- Deep understanding of post-purchase solutions (tracking, returns, customer communications, shipping protection)
- Familiarity with the European retail and eCommerce landscape, including market dynamics and key players
- Demonstrated ability to manage full-cycle enterprise deals from prospecting through renewal
- Experience working with eCommerce platforms such as Salesforce Commerce Cloud, Magento, Shopify, or BigCommerce
- Strong communication skills and ability to navigate both technical and business audiences
- Proficient in Salesforce, Gong, and modern prospecting tools (e.g., LinkedIn Sales Navigator, eTail Insights)
- Bachelor’s degree required; multilingual skills are a plus
What the job involves
- Narvar is hiring. We’re looking for a results-driven Enterprise Account Executive to lead revenue growth across the EMEA region.
- In this role, you will be responsible for acquiring new logos, expanding relationships through upsell and cross-sell, and managing renewals to ensure long-term customer value. You’ll focus on helping top retailers elevate the post-purchase experience across tracking, returns, notifications, and shipping protection
- Own the full customer lifecycle: new business, upsell, cross-sell, and renewals
- Prospect and close new logo opportunities across EMEA enterprise accounts
- Build and maintain strong relationships with executive stakeholders (CIO, CDO, VP eCommerce)
- Manage complex sales cycles and tailor Narvar’s solutions to each customer’s needs
- Collaborate with internal teams (Solutions, Product, Marketing) to deliver customer value
- Accurately forecast pipeline and consistently exceed quota targets
- Represent Narvar at industry events, conferences, and customer meetings across EMEA
Salary benchmarks
Our take
The process that retailers go through to deliver products to customers is becoming increasingly complicated due to convoluted shipping networks and a global customer base. This means customer experience suffers as retailers must offer an overwhelming range of delivery options. Narvar aims to improve this situation with an integrated delivery and returns platform for retailers, providing analytics on client data to the retailer and optimises shipping channels for customers.
Narvar is a market leader in this sector, active in almost every country and territory worldwide and having made more than 2 billion shipments since its founding in 2012. Its post-purchase customer experience platform is used by over 1200 companies including household name retailers such as Sephora, GAP and Levis, among many others.
Narvar has secured many strategic partnerships such as linking up with Rise.ai, a leading gift card and store credit platform. This allows stores to simplify returns by enabling merchants to issue Rise's store credit as part of the returns process. While Narvar is currently focused on retailers providing shipping solutions for their customers, the company plans to expand to offer a B2B product in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2018
$30m
SERIES C
Jun 2016
$22m
SERIES B
Total funding: $64m
Company benefits
- Mentorship programme
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company HQ
Downtown, San Mateo, CA
Leadership
Amit Sharma
(CEO)Amit is a hands-on executive with expertise in multi-channel retail and supply chain operations. They have over 18 years of industry experience and their thought leadership in shipping and delivery is still reverberating through the halls of Apple and Walmar.
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