Director of Product Security Engineering, ServiceTitan
$221.4-296.1k
+ annual bonus and equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$221.4-296.1k
+ annual bonus and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Experience: 7+ years of experience in Product/Application Security, with 3+ years in a Director or Senior Manager role, preferably with a background in software engineering
- Strategic Leadership: Proven track record of defining, driving, and scaling security engineering programs across large, distributed engineering organizations
- Technical Depth: Deep, hands-on experience securing cloud native platforms with a preference for Azure, including architecting the deployment and configuration of CSPM, SAST, and SCA platforms such as Wiz, Orca, and GitHub Advanced Security
- Program Management: Exceptional organizational and communication skills, with the ability to manage complex technical roadmaps, align stakeholders, and drive consensus across engineering, product, and leadership
- Metrics Driven: Experience managing security through data. You know how to define SLAs, track "burn down" rates, and present "Squad Health" metrics to engineering leaders
- Automation Focus: A passion for shifting security "left" and a track record of implementing security-as-code and automation to achieve security at scale
- AI Forward: Demonstrated experience in leveraging AI in the Software Development and Product Security lifecycle
What the job involves
- The Director, Product Security Engineering will be responsible for defining, building, and enforcing a secure paved road for product development, making secure design and delivery the default path for engineering teams
- This includes establishing approved platforms, patterns, and tooling that embed security controls into everyday workflows so teams can move quickly without repeatedly solving the same security problems
- The goal is to reduce risk through secure by default architecture, minimize friction between security and engineering, and ensure that deviations from the paved road are intentional, well understood, and reviewed
- By doing so, the Director will help scale security across the organization while enabling teams to deliver high quality products efficiently and confidently
- In this hands-on role, you will be the primary strategist, program owner, and leader
- You will manage a growing team of high-performing engineers (Cloud Security & Application Security) and drive the cross-functional adoption of security-as-code principles
- You will define the vision, manage the roadmap, drive operations and execution, and ensure we scale security without slowing down development velocity
- Program Vision: Define the long-term vision and technical strategy for the secure development pipeline, ensuring alignment with the overall R&D and business objectives
- Pipeline Governance: Oversee the unified strategy for our tooling ecosystem (GHAS, Wiz, Terra). You will ensure these tools act as automated checkpoints, providing fast, high-fidelity feedback loops for engineers
- Risk Management: Transform our vulnerability management from a "ticket queue" into a risk-based model. You will own the "Risk Acceptance" and "SLA Adherence" processes, ensuring timely focus on what matters
- Security Champions Program: Act as the strategic owner for the Security Champions Program. You will design the program structure, incentives, and operational logistics to democratize secure development across 80+ squads
- Just-in-Time Training: Oversee the strategy for contextual training campaigns. You will move us away from annual compliance videos to contextually relevant micro-trainings enabling our engineers to develop highly secure solutions
- Strong Partnership with Engineering: Build and sustain deep, trust based partnerships with Engineering leaders and individual contributors to embed security into the software development lifecycle without creating friction or bottlenecks. You will operate as a force multiplier, enabling engineers to own security outcomes while providing clear structure, prioritization, and support
- Squad Health Analytics: Operationalize tools and ticketing pipelines to generate and maintain "Squad Health" scores. You will use data to drive accountability
- KPI Tracking: Define and track key performance indicators (SAST/SCA remediation rates, Cloud Security Posture scores, Time-to-Fix) to measure the effectiveness of the "Secure Paved Road" and report risk reduction to executive leadership
- Strategic Planning and Evolution: Translate the Product Security vision into an actionable, multi year strategy and operating plan. You will continuously assess emerging risks, platform maturity, and engineering needs to evolve the secure paved road strategy over time, ensuring it remains aligned with business growth, technology shifts, and threat landscape changes
- Team Leadership: Lead, mentor, and grow a team of high performing Product Security Engineers, fostering a culture of ownership, accountability, and automation. You will develop leaders within the team and ensure clear ownership across AppSec and CloudSec domains
- Operational Excellence: Own the end to end operational model for product security work, including intake, prioritization, and execution. You will use data from vulnerability pipelines and incidents to identify systemic gaps and drive strategic investments that reduce recurring risk and manual effort
- Execution and Reporting: Ensure strategic initiatives are delivered predictably and at scale. Define success metrics, track progress against the roadmap, and clearly communicate outcomes, tradeoffs, and risk reduction to executive leadership
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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