Vice President of Customer Solutions Implementation and Pre-Sales, AlphaSense
$180-230k
Market intelligence and search platform
Job no longer available
Market intelligence and search platform
1001+ employees
Job no longer available
$180-230k
1001+ employees
Company mission
AlphaSense's mission is to organize the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- 10+ years in customer solutions or pre-sales roles in high growth company
- 5+ years in management more than 25+ people
- Technical Expertise: Strong understanding of SaaS architecture, cloud technologies, and AI-driven solutions, with the ability to guide teams in technical discussions and solution development
- Customer-Centric Mindset: Proven ability to deeply understand customer pain points and business objectives, translating them into tailored solutions that ensure customer satisfaction and long-term retention
- Change Management: Experience leading large-scale transformation initiatives, including driving adoption of new tools and processes, particularly in rapidly evolving industries
- Strategic Vision: Ability to balance long-term strategic initiatives with immediate tactical actions, ensuring that pre-sales and implementation strategies are aligned with the company’s overall business goals
What the job involves
- Join our team as a VP of Customer Solutions Implementation and Pre Sales, where you'll play a pivotal role in shaping our pre-sales strategies and championing the successful launch of technical implementations for our large-scale customers
- At the heart of this position, you'll collaborate intimately with our sales, customer success, and product teams to foster operational excellence and enhance our conversion rates
- As we navigate this high-growth journey, you'll have the unique opportunity to lead and nurture a new team dedicated to leveraging the capabilities of AI in exciting, industry-leading ways
- Build and scale: Lead and develop the pre-sales and implementation teams, fostering integration of AI-driven solutions for large-scale customers
- Commercial Acumen & Alignment: Collaborate closely with sales teams to ensure that pre-sales activities directly support sales goals, bringing a deep understanding of customer needs and sales strategy
- Pre-Sales Strategy & Process Optimization: Drive and refine pre-sales strategies, aligning with sales goals, and enhancing conversion rates by streamlining processes
- End-to-End Implementation Management: Oversee the full implementation lifecycle, ensuring successful, timely deployments of complex technical solutions
- Operational Excellence & Best Practices: Develop and optimize best practices for both pre-sales and implementation, promoting efficiency and continuous improvement
- Data-Driven Performance Improvement: Leverage advanced analytics and customer feedback to enhance pre-sales and implementation performance, ensuring solutions align with client needs
Our take
Manual research can be a serious pain : financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it is now setting its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company values
- Customer obsession - We measure ourselves against a simple yardstick: do our clients rave about us?
- Passion for product - Building a powerful yet simple and beautiful product is in our DNA
- Results - We value execution and outcomes over appearance and office politics. It’s that simple
- Diversity of perspective - Great ideas come from everywhere and anywhere
- Think big - We believe AlphaSense can change the game, and possibly the world
- Ownership - As owners of AlphaSense, it’s everyone’s job to ensure we do great work - and to always look for opportunities to do better
- Acceleration - We’re a fast-growing and fast-moving company. Do it, iterate, and try again
- Trust - We trust our colleagues to do what’s right and what’s best for the company
- Teamwork - Helping our colleagues succeed always comes first. We are serious about our work - and have fun too
Company HQ
Union Square, New York, NY
Articles
Leadership
Jaakko Kokko
(CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 47 more jobs at AlphaSense