Field Sales Representatives, Athelas
Scribe
$56k
+ Commission
More information about location
Remote patient monitoring platform
Open for applications
Remote patient monitoring platform
201-500 employees
Open for applications
$56k
+ Commission
More information about location
201-500 employees
Company mission
Athelas' mission is to bring simple, life-changing healthcare products to people around the globe to provide remote patient monitoring systems to the healthcare sector.
Role
Who you are
- We highly prefer candidates in Philadelphia, New York, Boston, or Washington D.C
- 1-2 years of experience in Sales, Account Management, Customer Success, or Operations at a fast-paced SaaS tech company (Ideally working on a "freemium product")
- Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives
- Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
- Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
- Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
- Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
- Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize, and have a knack for identifying internal and external blockers
- Comfortable with 50% travel
- Proficiency in SQL, Retool, and Google Suite is a plus
- Fluency with Artificial Intelligence frameworks is a bonus
What the job involves
- Run the full Scribe customer lifecycle from end to end for our free users
- Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch
- Manage customer relationships and own the delivery of exceptional experiences for every customer
- Demo the free version of our product to customers
- Break down hairy, challenging business problems
- Own execution and outcomes
- Drive operational metrics (process throughput, defect rate, etc.)
- Understand the business in-and-out to be proactive about solving emerging problems
- Run cold outreach with customers via phone/demo call
- Be able to determine territories that have large private practices as a customer base
- Visiting customers in the field to activate Scribe in person
- Experience in conducting customer onboarding calls for new user setup
- Running business reviews/check-ins to monitor usage metrics
- Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Athelas' best practices
Our take
Gathering data on patients is vital to provide healthcare workers with the information that they need to reduce repeat hospitalizations, but retrieving such data requires patient monitoring through expensive medical equipment. This ultimately reduces spaces in hospitals and clinics when patients could otherwise be cared for from home, presenting an increased demand for remote patient monitoring (RPM) technology.
Athelas develops RPM hardware and software platforms, helping the healthcare industry monitor the health data of patients without the need for them to be present in hospitals or clinics. The company's solutions include remote devices for blood diagnostics, sensor-driven pillboxes, and glucometers, which connect through software applications for doctors, EHR integrations, and a unified RPM platform.
Whilst the company faces competition from other RPM platforms, Athelas stands out by providing a comprehensive range of hardware monitoring devices and software applications, ultimately contributing toward an all-in-one RPM ecosystem. The company reports that its solutions have resulted in a 30% increase in patient engagement and a 20% reduction in hospitalizations and ER visits. A merger with fellow healthcare infrastructure unicorn Commure in 2023 will combine both companies' fast-growing revenue lines and promise a lucrative future Athelas.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.2m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(CEO)Experience as Software Developer and Engineer for Trringg Systems, Clipped.me and Wit.ai. Researcher for the AI Department of Stanford University from 2013 to 2016.
Deepika Bodapati
(Co-founder)Experience as Researcher for the NASA Ames Research Center. Researcher at the Multimodality Molecular Imaging Lab (MMIL) of Stanford University from 2010 to 2015.
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