Technical Writer, Second Front Systems
$166-177k
+ Equity
More information about location
Security software solutions company
Be an early applicant
Security software solutions company
101-200 employees
Be an early applicant
$166-177k
+ Equity
More information about location
101-200 employees
Company mission
To accelerate the delivery of emerging technologies to U.S. and Allied warfighters.
Role
Who you are
- 5+ years of experience creating product documentation for technical software solutions, preferably in DevSecOps, cloud-based platforms, or government compliance tools
- Familiarity with concepts like DevSecOps, CI/CD Pipelines, Kubernetes, Cloud Platforms, REST APIs and Microservices, and Infrastructure as Code
- Ability to work closely with engineers, UX designers, and product managers in a fast-paced, agile environment
- Proficiency with content management systems, version control systems (like Git), and documentation tools such as Confluence
- Ability to write with precision, ensuring clarity and accuracy of technical details
- A self-starter with a proactive mindset who isn't afraid to take initiative and suggest improvements
- Ability to effectively communicate with technical and non technical stakeholders; translating complex technical information into clear business terms for stakeholders
- Ability to adapt to change and work in a fast-paced, result-oriented environment
- Intimacy driving projects from inception to execution in an ambiguous environment with a lean and incremental approach
Desirable
- Prior experience in Cybersecurity or DevSecOps
- Understanding of security frameworks, principles, standards, tools, and best practices, including vulnerability management, FedRAMP, NIST, SIEM, SOC, etc
- Strong interest in matters of national security
- Hands on experience with Gitlab, Markdown and MkDocs
- Exposure with Agile Development methodologies
- Prior experience in the public sector (government or defense) or experience in highly regulated industries
What the job involves
- Second Front Systems (2F) is seeking a motivated Technical Writer to support our Game Warden Product team
- Content Development: Create and maintain user guides, technical documentation, release notes, FAQs, and training materials for Second Front’s product suite, including Game Warden
- Help Center Ownership: Oversee and maintain Second Front’s Help Center, ensuring all resources are current, accessible, and valuable to users
- Cross-Functional Collaboration: Work with engineers, product managers, security, and other stakeholders to capture and clarify technical information
- Documentation Strategy: Establish and maintain a documentation strategy that supports the product lifecycle, ensuring accuracy and version control
- Knowledge Base Management: Oversee and maintain the company’s knowledge base to ensure it is up-to-date and accessible to both internal teams and external customers
- Process Improvement: Proactively identify gaps in documentation and implement continuous improvements to support users and stakeholders
- Foster Customer Advocacy: Develop resources and tools that empower customers to confidently use Second Front products
Our take
It goes without saying that national security is of extremely high importance and billions of relevant currencies are fuelled into achieving the highest standards each year. Second Front Systems fast-tracks government access to disruptive, commercially-proven, SaaS applications for national security missions.
Founded in 2014 by two former U.S. Marines, they used experience of outdated technology and systems to power the company's national security mission. Since its founding, Second Front has developed a DevSecOps platform and several AWS GovCloud solutions.
2023-24 funding rounds mean the company can now look to expand into the UK market and position its DevSecOps platform Game Warden as a software bridge between the two nations. The current operations and software used by the two countries are not matched and this ironing out could be transformational for the progress of joint security. The company is described as a market leader and it’s clear it is making huge progress in sectors of great importance.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2024
$70m
SERIES C
Nov 2023
$40m
SERIES B
Total funding: $152.1m
Company benefits
- Health - Receive medical, dental, and vision coverage with a significant company contribution to premiums for both the employee and family members. Additionally, wellness services are provided for physical exercise through ClassPass and mental health through Talkspace.
- 401k - We offer a 401k program with a range of high-quality investment options. Your eligibility begins after 90 days and the company makes an automatic 3% monthly contribution regardless of how much you contribute from your salary.
- Health - Receive medical, dental, and vision coverage with a significant company contribution to premiums for both the employee and family members. Additionally, wellness services are provided for physical exercise through ClassPass and mental health through Talkspace.
- Equity - Gain ownership in the company as you work to grow it alongside your teammates with our equity incentive plan managed through Carta. As the company’s success grows, yours will too
- Additional Benefits (Company Funded) - Life Insurance Short-Term Disability Long-Term Disability
- Work From Anywhere - We operate as a remote-first and collaboration-driven company with operations that span the globe. We ensure you have access to the best tools to do your job from home and provide an annual office stipend.
- Flexible PTO - We provide flexible time off, recognise 11 federal holidays, and offer 12 weeks of parental leave.
- Professional Development - We value your drive to grow and provide an annual stipend for self-directed professional development.
Company HQ
Trolley Square, Wilmington, DE
Articles
Leadership
Tyler Sweatt
(CEO (not founder))Currently Partner at the Silicon Valley Defense Group, Technical Advisor at Pallas Advisors, Advisory Board Member at Calypso AI and Advisor at GovCity.
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