Senior Tech and Platform Partnerships Manager, Trustpilot
FTC
$157-184.8k
Office located in Flatiron District, NY
Consumer review website
Be an early applicant
Consumer review website
1001+ employees
Be an early applicant
$157-184.8k
Office located in Flatiron District, NY
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Proven experience in product partnerships, platform ecosystems, or partner programme management
- Track record of building or scaling programmes, frameworks, or operational models
- Strong understanding of SaaS ecosystems, integrations, and partner-led growth models
- Experience working closely with Product and Engineering teams to define scalable solutions
- Familiarity with AI, automation, or low-code/no-code tools and their application in scaling ecosystems
- Highly structured thinker with the ability to turn strategy into execution
- Strong stakeholder management skills, with experience influencing senior and cross-functional teams
- Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
What the job involves
- As Senior Tech and Platform Partnerships Manager, you will move beyond traditional partnership management to lead and operationalise a future-proof partner programme, embedding AI capabilities and low-code/no-code solutions to enable partners to build, scale, and deliver high-quality integrations efficiently
- You will be accountable for end-to-end programme launch and success, ensuring it drives acceleration, improving integration quality, standardisation, and scalability across Trustpilot’s partner ecosystem to support adoption, unlocking new revenue opportunities, and delivering measurable business outcomes
- By bringing greater consistency and focus to how we manage partner-built integrations, you will play a critical role in scaling Trustpilot’s app partner programme and amplifying Trustpilot’s global presence
- Own the design and launch of the partner-facing component of Trustpilot’s new app Partner Programme, defining the vision, structure, success metrics, and rollout plan
- Lead partner go-to-market and internal launch activity, ensuring strong alignment across Product, Engineering, Partnerships, GTM, and partner teams
- Establish scalable onboarding, certification, enablement, and lifecycle frameworks for app partners
- Work closely with product to embed AI and low-code/no-code capabilities to support scalable partner innovation and faster integration development
- Identify, onboard, and support high-impact strategic partners within the new programme structure
- Act as the bridge between Product and Partnerships, using partner insights to inform product evolution and roadmap priorities
- Define, track, and report programme performance metrics, using data and partner feedback to optimise impact and provide clear updates to senior stakeholders
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.3m
LATE VC
Total funding: $179.2m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
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