Staff Full Stack Software Engineer, ServiceNow
$166.5-291.4k
+ equity (when applicable) + variable/incentive compensation
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Posted today
Cloud-based digital workflows for enterprises
1001+ employees
Posted today
$166.5-291.4k
+ equity (when applicable) + variable/incentive compensation
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionize the enterprise.
Role
Who you are
- 12+ years of software engineering experience building scalable, high-quality applications
- Experience in critical thinking and innovation aimed at AI integrations into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- Strong critical thinking and a track record of integrating AI into engineering processes, workflows, or decision-making
- Demonstrated experience driving architecture and engineering standards at a team or division level
- Experience in different architectures such as event driven and stateless architectures, functional programming, ADTs
- Extensive backend development experience with Java
- Experience with REST, JSON, AJAX, and relational databases
- Experience in designed, developed, and maintained microservices-based applications on Kubernetes, improving scalability, reliability, and deployment speed
- Expertise in JavaScript and modern frameworks — React, Angular, Lit Framework
- Strong command of UI design principles, usability, cross-browser compatibility, and accessibility standards
What the job involves
- The AI Agents team is a key part of our broader Platform Engineering division, focused on creating innovative solutions that empower our customers to design and deploy intelligent agents tailored to automate their unique tasks and workflows. Our platform provides the capabilities for users to seamlessly define and configure AI agents that can operate autonomously, driving efficiency and optimizing processes across industries
- At the heart of this cutting-edge product, our team is motivated by the need to continuously innovate, adapt to latest AI Advancements, and collaborate across multiple disciplines to deliver powerful, user-centric solutions. We work at the intersection of AI research, engineering, and product development, ensuring that our platform not only meets current demands but also anticipates future trends in automation and intelligent decision-making
- Joining our team means being part of a dynamic, forward-thinking group that thrives on solving complex challenges, pushing boundaries, and staying ahead of the curve. We are looking for talented members who are passionate about AI, enjoy working in a collaborative environment, and are eager to contribute to the development of a transformative product that is reshaping how businesses leverage AI to solve real-world problems
- In this role, you will serve as a full-stack engineering leader within the Conversational Interfaces team, to shape and elevate backend and frontend standards and practices across the broader Platform Engineering division. You will operate on an established, production-scale platform — focusing on maturing architecture, raising the quality bar, and creating the frameworks and patterns other engineers build upon
- Design and implement scalable RESTful APIs and microservices architectures
- Build and maintain backend services using Java and work with relational databases such as SQL
- Develop and deploy microservices-based applications on Kubernetes
- Integrate backend services cleanly with frontend systems
- Design and implement reusable component libraries, frameworks, and tooling that other engineers build upon
- Collaborate closely with UX, PM and design teams to translate design systems and prototypes into scalable, accessible UI components
- Mentor and influence engineers across teams
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
Company HQ
Santa Clara, CA
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