Founding Product Manager, Owner.com
Reporting & Agentic Insights
$190-230k
Salary in USD and may vary in further locations. + Pre-IPO equity package
More information about location
Online ordering and restaurant marketing system
Open for applications
Online ordering and restaurant marketing system
201-500 employees
Open for applications
$190-230k
Salary in USD and may vary in further locations. + Pre-IPO equity package
More information about location
201-500 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- 5+ years of product management experience
- Ability to get things done: you have a track record of shipping software that made a difference for your customers
- Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful
- Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs
- Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition
- Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them
- Clear written and verbal communication: you’re a force for clarity and alignment, ensuring everyone’s on the same page
- Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs
What the job involves
- We want Owner's reporting to be best-in-class on both halves — deep operator empathy, AI native, and built around how restaurants actually work
- You'll own the product end-to-end, partnering closely with the GM of Payments, the Money & Risk EM, and a small senior engineering team, with deep collaboration with our AI team on the anticipation side
- Own the understand half of reporting end-to-end — data models, the builder experience, curated reports operators reach for daily, drill-down behavior, the mobile experience, and the migration path from where we are today
- Own the anticipate half in partnership with our AI team — surface what's coming for an operator based on their business and history, and the suggestions that help them hit their goals
- Define the data foundation that scales reporting across the full restaurant business (sales, menu, guests, payouts, labor, loyalty) so both halves of the product compound over time
- Make reporting a stated reason restaurants choose Owner — showing up in customer feedback, sales conversations, and renewals as a reason they stay
- Be the loudest voice for our customers on this product. Pull signal from support tickets, ride-alongs, churn conversations, and the active backlog — and turn it into the next set of priorities
- Report directly to the GM of Payments
- Partner daily with the EM and engineering team on Money & Risk
- Work in deep partnership with our AI team on the anticipation side of reporting
- Build the analytical foundation alongside our incoming BI Analyst and Data Scientist
- Work cross-functionally with POS, Online Ordering, Loyalty, Labor, Finance, Support, Customer Success, and Sales as the product extends across the platform
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 10,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2025 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
May 2025
$120m
SERIES C
Jan 2024
$33m
SERIES B
Total funding: $185.7m
Company benefits
- Work from anywhere: Our flexible policy lets you work from wherever you want.
- Equity in Owner: All full-time employees in eligible countries receive pre-IPO equity in Owner.
- Benefits to support your success: We set you up for success where you are and where you’re going.
- Healthcare Coverage: We offer comprehensive health, dental and vision plans.
- Unlimited PTO: Your schedule, your choice. We give our team members full empowerment to choose the time they want to work, and don’t micro-manage working hours.
- Team retreats: We love building real friendships with everyone that we work with, so we do several retreats per year – to deepen our friendships, celebrate our wins, and plan our future.
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Adam Guild
(Co-Founder & CEO)Thiel Fellow, Forbes 30 Under 30 List.
Dean Bloembergen
(Co-Founder & CTO)Previously Co-founder and CTO at Marble Technologies, Forbes 30 under 30.
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