Senior Technical Account Manager, Corelight
$136-190k
+ Equity
More information about location
Network & cloud security
Be an early applicant
Network & cloud security
201-500 employees
Be an early applicant
$136-190k
+ Equity
More information about location
201-500 employees
Company mission
To help defend the world's most sensitive, mission-critical organisations.
Role
Who you are
- Experience: 7+ years in a hands-on technical role such as security engineering, system administration, or network operations
- Domain Expertise: Subject matter expertise in network security, incident response, and threat hunting, including familiarity with Zeek, Suricata, and adjacent markets (EDR, SIEM, Splunk, ELK, etc.)
- Networking Depth: Advanced understanding of network protocols (SMB, HTTP, DNS, TLS/SSL, X.509) and expert-level experience with packet analysis tools (Wireshark, tcpdump, PCAP)
- Education: BS/BA or equivalent in a relevant field (Computer Science, Electrical Engineering, MIS)
- Communication: Exceptional business writing and presentation skills; must be comfortable presenting to technical and executive stakeholders
- Preferred: Professional or expert-level security certifications (CISSP, CISM, GIAC, etc.) are highly desirable
What the job involves
- As a Technical Account Manager, you are the primary bridge between Corelight’s cutting-edge technology and our most strategic global customers
- You don’t just resolve technical hurdles; you serve as a high-level consultant, empowering organizations to harness the full power of Zeek and Suricata to defend their mission-critical infrastructure
- By translating complex network data into tangible security outcomes and advocating for customer needs directly with our Engineering and Product teams, you play a pivotal role in ensuring our partners stay ahead of evolving threats while directly influencing the future of our platform
- Strategic Partnership: Establish and cultivate deep technical and executive relationships within strategic accounts to ensure long-term product alignment and satisfaction
- Value Realization: Partner with Sales teams to provide ongoing confirmation of the value Corelight products deliver, ensuring customers achieve their specific security objectives
- Custom Implementation: Work hands-on with customers to operationalize new features, utilize existing Zeek packages, and develop custom scripts to solve unique security challenges
- Cross-Functional Advocacy: Serve as the "Voice of the Customer" by coordinating with Engineering and Product Management to prioritize feature requests and communicate real-world impact
- Lifecycle Management: Guide customers through critical post-sales milestones, driving the successful adoption and operationalization of Corelight’s suite of services
- Technical Troubleshooting: Perform expert-level configuration, hands-on troubleshooting, and technical demonstrations to resolve complex environment issues
- Operational Excellence: Maintain rigorous documentation of customer health and communication strategies within the ClientSuccess platform
- Being successful on this team requires:
- Strategic Communication: The ability to translate granular technical details into clear, high-level business value for diverse audiences, from SOC analysts to C-suite executives
- Technical Agility: A "lead-from-the-front" mentality that balances high-level account strategy with the ability to dive deep into packet captures and scripts
- Proactive Problem Solving: A dedication to anticipating customer roadblocks before they occur and guiding them toward best-practice security architectures
- Collaborative Influence: The skill to navigate internal teams (Sales, Engineering, Product) to maintain customer momentum and drive product improvements
- Adaptability & Availability: A commitment to supporting strategic customers during critical windows
Our take
Corelight is a software company that integrates machine learning into cyber and cloud security. It develops NDRs (Network Detection and Response systems) alongside virtual, software and cloud sensors to better protect enterprises and institutions.
The company's most popular product is the Zeek Network Security Monitor, which is used by the likes of Amazon and Mozilla. It is also continually developing new products (such as a Cloud Sensor for Amazon Web Services) as the nature and complexity of cyber threats continue to grow.
Launched back in 2013, the company has been around for a while now, but it continues to keep up to date with the changing market. In 2024, Corelight secured immense Series E funding as it capitalises on the booming AI and cyber defense markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2024
$150m
SERIES E
Sep 2021
$75m
SERIES D
Total funding: $309.2m
Company HQ
Financial District, San Francisco, CA
Leadership
Brian Dye
(CEO)Former CPO of the company. Prior to this, they were EVP of Corporate Products at McAfee, Group VP and GM of the Mobile Platforms Group at Citrix, and SVP of Information Security at Symantec.
Seth Hall
(Co-Founder & Advisor)Currently an Affiliated Researcher at Lawrence Berkeley National Laboratory. Previously Research Engineer at ICSI and Team Member at Dragon Research Group.
Vern Paxson
(Co-Founder & Chief Scientist)Previously Director of the Networking Security Group at ICSI.
Robin Sommer
(Co-Founder)Currently Affiliated Researcher at ICSI and Lawrence Berkeley National Laboratory. Previously General Chair at the IEEE International Symposium on Security and Privacy.
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