Accounts Payable Program Manager, Toast
$102-163k
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$102-163k
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 7+ years of experience working in AP
- Bachelor’s degree in Accounting, Finance, Business, or related field; MBA or relevant certification
- Experience working with generally accepted accounting principles and ERP software such as SAP, Workday, NetSuite, Oracle, etc
- Deep understanding of AP processes, controls, and best practices, including 3-way match, payment terms, T&E reimbursements, and supplier risk
- Excellent communication, negotiation, interpersonal and influencing skills
- Analytical, numerically astute with strong demonstrated problem solving abilities
- Ability to work well under pressure and handle emergency situations
- Keen attention to detail and accuracy
- Skilled in Microsoft Office and Google Suite
What the job involves
- We are seeking a highly driven and detail-oriented individual contributor Accounts Payable (AP) Program Manager to lead the strategic evolution of our AP function
- This role will be responsible for identifying and driving process improvements, overseeing the implementation of new technologies and tools, and maintaining strong governance through AP policy and compliance management
- This is a cross-functional role requiring strong collaboration with Procurement, IT, Accounting, Security and key business stakeholders
- Process Optimization and Policy Governance (40%)
- Analyze end-to-end AP workflows to identify inefficiencies, risks, and opportunities for automation
- Lead initiatives to streamline invoice processing, payments, vendor onboarding, and exception handling
- Partner with internal audit and compliance teams to mitigate control gaps and ensure SOX or other regulatory compliance where applicable
- Own the global AP policy framework; create, revise, and communicate policies aligned with financial controls and business needs
- Monitor compliance and adherence to AP policies and escalate exceptions or violations as needed
- Develop training and documentation to support policy awareness and adoption across departments
- Stakeholder/Vendor Management and Vendor Risk Assessment/Compliance (35%)
- Serve as a central point of contact for AP process or policy escalations
- Partner with Procurement and Legal to ensure vendor onboarding processes are compliant and efficient
- Facilitate cross-functional working sessions to align AP practices with broader finance and sourcing strategies
- Execute monthly KPI reporting for AP; track performance of the team and address performance issues
- Collaborate with Procurement, Legal, InfoSec, and Compliance to ensure vendor risk assessments are conducted for new and existing AP vendors
- Integrate risk controls into the vendor onboarding process, including financial viability, sanctions screening, and SOC 2/ISO compliance reviews where applicable
- Support the development of a centralized vendor risk management framework and ensure documentation and mitigation steps are maintained and auditable
- Ensure third-party vendors meet AP-related risk standards (e.g., payment processing, data security, fraud prevention)
- Technology & Systems (25%)
- Drive the roadmap and implementation of AP technology solutions. Act as business lead or SME for system upgrades, integrations, or transitions
- Coordinate with IT and external vendors to ensure seamless deployment and adoption of new tools
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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