Sales Executive, Loyal
Salary not provided
Salesforce
Hubspot
Mid level
Remote from US
Digital solutions for patient journeys
Open for applications
Digital solutions for patient journeys
201-500 employees
HealthcareB2BArtificial IntelligenceSaaSMedTech
Open for applications
Salary not provided
Salesforce
Hubspot
Mid level
Remote from US
201-500 employees
HealthcareB2BArtificial IntelligenceSaaSMedTech
Company mission
To erase confusion by giving the power back to the health systems that have spent decades earning the trust of their patients.
Role
Who you are
- The ideal Sales Executive is highly driven and strategically creative, bringing 4+ years of SaaS sales experience with a proven track record of quota achievement in enterprise sales
- If you're passionate about healthcare technology and ready to close meaningful deals that transform the patient experience, we'd love to hear from you
- 4 years of experience in selling patient engagement or healthcare SaaS products
- Experience managing a pipeline and closing large contracts ($150K–$800K ARR range)
- Demonstrated and a consistent track record of quota achievement and success in the field of enterprise sales
- Experience with navigating complex sales cycles
- Experience with HubSpot, Salesforce, and other sales engagement technologies
- Experience presenting to VPs and the C-suite
- Experience working within a high-growth startup and/or ambiguous environment, with proven experience in being dynamic
- Selling Skills: Demonstrates advanced B2B enterprise selling skills, independently manages client/prospect relationships and the full sales cycle, strategically navigates complex stakeholders, and drives deals to close with minimal support
- Cross-functional Collaboration: Proactively engages internal stakeholders, shares expertise, supports colleagues, and contributes to team knowledge and outcomes
- Customer Focused: Builds credibility through customer education, approaches conversations strategically based on pain points, and provides actionable industry insights and feedback to internal teams
- Advocacy and Collaboration: Promoting alignment, collaboration, and shared goals across teams and departments
- Constructive Communication: Providing clear, actionable feedback and fostering open, two-way communication
- Operational Excellence: Driving consistent, high-quality results by adhering to best practices and measurable standards
- Professional Integrity: Demonstrating accountability, ethics, and reliability in all interactions and deliverables
- Curiosity and Critical Thinking: Asks insightful questions, challenges assumptions, and demonstrates curiosity about team and user challenges. Drives deeper investigation and focuses on finding the right answers
- Feedback and Adaptability: Actively seeks, gives, and incorporates feedback constructively. Demonstrates a growth mindset by adjusting behaviors and approaches to improve outcomes
- Operational Excellence: Delivers high-quality work at the expected speed. Proactively clears obstacles, validates assumptions, and communicates effectively to align with team goals and metrics
- Physical Demands:
- This job operated in a professional remote or in-office environment. This job uses standard office equipment, such as computers and phones. This job is largely a sedentary role; however, the employee has the flexibility to move as needed. Constantly operates a computer, phone, keyboard, mouse, and other office productivity machinery. The employee frequently communicates with internal and/or external customers and co-workers. Must be able to exchange accurate information. Must be able to recognize objects from short and long distances
What the job involves
- We are seeking a dynamic Sales Executive to join our Sales team and drive Loyal's growth through strategic customer acquisition with large health systems
- In this pivotal role, you will manage the full sales cycle for opportunities in the $150K–$800K ARR range, leverage deep consultative sales techniques to uncover customer needs, and close single and bundled product deals that deliver measurable value to healthcare organizations, directly contributing to Loyal's revenue growth and market expansion
- You will collaborate closely with cross-functional teams, including marketing, product, and customer success
- This role offers the opportunity to become a key advisor in solution selling while mentoring junior team members and making a meaningful impact on how health systems engage with their patients
- Independently manage the full sales cycle from prospecting through close for deals in the $150K–$800K ARR range
- Own client/prospect relationships, navigating multiple stakeholders and high-level conversations confidently
- Apply in-depth knowledge of Loyal’s products to strategically address customer needs across functions and industry verticals
- Define decision-makers and budget parameters, and prioritize the highest-value opportunities
- Proactively communicate customer needs, market intelligence, and industry insights to internal teams
- Collaborate cross-functionally, bringing the right stakeholders into the sales cycle and supporting internal teams as needed
- Develop and deliver tailored sales presentations, proposals, and business cases
- Maintain accurate CRM records and provide reliable pipeline forecasting
- Mentor junior sales team members by sharing knowledge and best practices
- Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Loyal reserves the right to make changes and/or assign additional responsibilities of a role within reason at any time with or without notice
Our take
The US healthcare system is notoriously disjointed, making for a complex and sometimes hostile patient journey that can leave many dissatisfied. This is a problem: the US patient is a customer, and dissatisfied customers take their business elsewhere.
Loyal has developed a number of AI tools that providers can deploy to keep the patient journey smooth and their loyalty firm, like a symptom checker and chatbot on the patient side, for example, and for physicians there’s tools for triage, outreach, and relationship management.
Customer retention tech for the healthcare system isn’t a new concept, but it’s one that Loyal is doing a good job getting out to its target market. It’s used by over 55k providers across 290 hospitals in over 35 health systems, demonstrating the products add real value in what’s a lively and competitive US health provider market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2024
$33.5m
SERIES B
Oct 2020
$12.5m
SERIES A
Total funding: $46m
Company benefits
- Flexible paid time off, sick and personal days
- At least one holiday per month (sometimes, more!)
- Full health, dental, and vision insurance - Loyal pays the premium for all employees!
- One Time Home Office Setup Stipend For Remote & Hybrid Roles
- Monthly Internet Stipend for Remote & Hybrid Roles
- Long term & short term disability
- 401[k] plan
- 16 Weeks Paid Parental Leave
- 2 Volunteer days per year
- Matching Gift Program
- Participation Grant Program
- Annual Travel/Team Events up to twice per year (post-COVID)
Company HQ
Tech Square, Atlanta, GA
Leadership
Chad Mallory
(CEO)Previously served as co-founder, President, and COO of BrightWhistle.
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