Quality Operations Lead, Scale AI
Generative AI
$128-160k
Training and validation data for AI applications
Open for applications
Training and validation data for AI applications
1001+ employees
Open for applications
$128-160k
1001+ employees
Company mission
To accelerate the development of AI applications.
Role
Who you are
- A Bachelor’s degree in Computer Science, Engineering, Operations, or a related field
- 4+ years leading teams or scaling large operational/technical processes
- Strong analytical and problem-solving skills (particularly in SQL) with attention to detail
- Experience building systems, processes, and teams across multiple customer segments or product lines
- A hands-on background in quality assurance, software development, or top-tier management consulting
- Proven experience taking initiative in cross-functional technical environments
Desirable
- Master’s degree in Computer Science, Engineering, Operations, or a related field
- Experience in AI/ML services
- Experience in a fast-growing, less-structured startup environment
- Experience building teams from the ground up
What the job involves
- Scale is looking for a Quality Control Lead to ensure industry-leading data quality across our Generative AI programs. In this role, you will be the authority on the usefulness of the data we send to our customers.
- You will hold delivery teams accountable across our highest-impact projects – engaging in nuanced quality issues head-on, as well as leading teams through strategic initiatives to enable reliable, scalable delivery across the organization
- Lead and develop a large team of quality control specialists
- Partner with delivery teams to interpret and improve customer requirements
- Oversee day-to-day operations, including workload allocation and reporting insights
- Establish and uphold scalable best practices
- Drive initiatives that improve quality, efficiency, and customer satisfaction
- Act as the ultimate bar-raiser for data quality, ensuring customers know Scale delivers the most trusted data in AI
Our take
When training AI models, lack of access to large scale, high quality, labelled data is often the barrier preventing machine learning teams from building something great. In fact, labelled data is even more essential than the algorithms themselves. Scale AI is solving this by providing easy access through developer APIs to a huge variety of labelled data sets covering a large range of areas within computer vision and natural language processing.
It seems that almost every company now is offering artificial intelligence enabled products to automate every aspect of our lives. By positioning themselves as the go-to source for high quality tagged data, Scale AI is in an excellent position as the AI sector continues it's exponential growth.
With innovative AI projects across a range of sectors including retail, energy, and healthcare, Scale AI is now a leader in the industry alongside OpenAI. It continues to forge partnerships with fintech tools and software engine developers such as Brex and Luminar to continue its evolution of digital markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES F
Apr 2021
$325m
SERIES E
Total funding: $1.6bn
Company benefits
- Health, Dental & Vision Coverage: Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options
- Easy to use 401(K): Plan and invest for the future with a 401(k) via Guideline. Scale’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings
- Wellness Fund: We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more
- Virtual Social Activities: Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships
- Learning & Development: We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey
- Flexible Work Hours: Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule
- Generous Paid Time Off: Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed
- Commuter Benefits: Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute
- Parental Leave: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Alexander Wang
(CEO)Dropped out of a bachelors degree at MiT in Computer Science and Mathematics. Previously worked for 2 years as a Software Engineer and Algorithm Developer in the finance industry and 2 years as a Tech Lead at Quora. Youngest founder funded by Accel as a teenager.
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