Senior People Analytics Manager, Trustpilot
Consumer review website
Open for applications
Consumer review website
1001+ employees
Open for applications
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Strong background in data modelling, statistical analysis, and business intelligence (BI) and dashboarding tools
- Proven ability to thrive in a fast-paced, dynamic environment and manage competing priorities effectively
- Exceptional communication skills, with the ability to translate complex data and insights into clear, compelling recommendations for senior leaders and employees
- Highly autonomous and self-motivated, with a strong aptitude for learning new concepts, tools, and skills quickly
- Collaborative and service-oriented, with a strong focus on building trusted relationships and delivering solutions that meet the needs of stakeholders
- Advanced proficiency in Google Sheets
- Hands-on experience with Sage HR (Salesforce)
- Experience working with Looker and BigQuery
What the job involves
- As our Senior People Analytics Manager, you’ll partner with cross-functional teams across the organisation to define and track key metrics, analyse people and business data, and turn complex insights into clear, actionable recommendations that shape people strategies and inform investment decisions
- Manage end-to-end analytics and reporting domain delivery, covering everything from data extraction and validation to dashboard creation and insight generation
- Discover and implement opportunities to automate analytical processes and minimize manual effort
- Help define primary metrics for the people team and set up robust tracking mechanisms
- Collaborate with cross-functional partners (such as Finance, Sales, and People) to pinpoint analytical needs, gather required data, and evaluate metric performance
- Synthesize complex data analyses into compelling stories for executive and senior leaders to drive strategic decisions
- Serve as a technical advisor and subject-matter expert for the people team, enhancing data literacy across the function
- Conduct both ad-hoc deep-dive analyses and maintain a regular reporting cadence
- Partner with the Senior Director, Reward & Analytics to enhance data tooling, warehousing, and governance
- Provide backup and support to the Workforce Planning team during peak workloads or periods of leave
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7m
LATE VC
Total funding: $178.9m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
Share this job
View 22 more jobs at Trustpilot