HR Services Associate, Equinix

Benefits

$57-107k

Salary is partially dependant on applicant’s location. Plus bonus and equity

Mid and Senior level

Toronto

Digital infrastructure company

Job no longer available

Digital infrastructure company

1001+ employees

B2BCommunicationSaaSCloud Computing

Job no longer available

$57-107k

Salary is partially dependant on applicant’s location. Plus bonus and equity

Mid and Senior level

Toronto

1001+ employees

B2BCommunicationSaaSCloud Computing

Company mission

To provide finance, manufacturing, transport, government, and healthcare organizations a cloud-first world.

Job

Company

Role

Who you are

High School Diploma/GED Required. Bachelor’s degree preferred
4+ years of related experience or equivalent experience preferred
Fluent English
Experience in benefits administration in US and/or Canada

What the job involves

The HR Services Associate - Benefits will oversee and administer Benefits Process and will be responsible for supporting employees with their benefits queries, working with our partners and insurers, and administering various benefits plans
Responsible for the execution of all HR services and processing queries up to Tier 2 processes, such as Payroll, Benefits, and leaves
Oversee the day-to-day administration of employee benefit programs, including health insurance, life insurance and other allowances
Understand end to end processes deeply and can easily assist in all steps of a multiple step process
Collaborate with internal teams, external vendors, and brokers to ensure the smooth operation of benefits program
Support employees with their Tier 2 questions and requests through our Case Management System
Create and improve the internal knowledge about benefits processes
Create, improve, and keep update the HR articles and guides on benefit-related matters
Ensure employees are enrolled in their benefits
Work closely with benefits vendors and brokers to resolve issues and optimize service delivery
Benefits invoices management
Understands and executes on SLA (Service Level Agreement) and KPI's
Provide excellent customer service, high quality resolution and consistent support of standard processes by following documented work instructions and ways of working guidelines
Understands and follows compliance requirements for SOX, Employee Data Governance, and other policy requirements
Ensures data accuracy and integrity with all communications and stakeholder support

Our take

Equinix is a veteran player in the digital infrastructure market, connecting industry-leading organizations in finance, manufacturing, retail, transportation, government, healthcare, and education.

The company provides a range of services within the categories of digital, support, data center, and interconnection, with capabilities including, for example, simplifying hybrid cloud deployments or securing on-site deployments. It has an extensive range of partners, granting its clients access to a vast range of industry-leading technologies atop its own offerings.

With a wide global presence, Equinix has secured a path to continued success by its ability to keep abreast of developments in the space. The company is comfortably positioned to remain a robust and leading player across multiple growth avenues and can be expected to make more smart developments and partnerships in the future.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

9% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (2.5)

Company

Company HQ

Redwood Shores, Redwood City, CA

Leadership

Adaire Fox-Martin

(CEO & President)

Prior to becoming CEO of Equinix in 2024, Adaire spent nearly 3 years at Google in various roles, including Head of Google Ireland and President of Google Cloud Go to Market. She also spent nearly 14 years at SAP and over 18 years at Oracle Corporation.

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