Enterprise Engineering Director, Lime

• Lime is hiring an experienced leader with a background in enterprise applications and software engineering
• The ideal candidate is an excellent communicator who understands internal technology and has experience with systems architecture in an enterprise environment
• The ideal candidate is part strategist, part leader, part builder, part operator
• They are a true partner who can build and lead teams while developing consistent and reliable processes to support the entire company
• Excellent communication and collaboration skills with the ability to build strong business relationships with key stakeholders and Product partners while adhering to functional priorities
• Deep knowledge of corporate systems and the broader market for business applications
• Strong data-driven decision-making skills, leveraging KPIs and performance metrics to drive improvements
• A passion for continuously improving operational effectiveness while ensuring scalability and accessibility of business systems
• Demonstrated capability in organizational and resource planning in addition to external vendor management

Desirable

• They find innovative ways to improve customer(employee) experiences, define standards across technical delivery teams, adhere to and/or set priorities, and track key performance metrics
• The Director of Enterprise Engineering will lead the organization responsible for the internal development of Lime systems, both custom and 3rd party
• This position will oversee a multi-disciplinary team of engineers who build and manage platforms across various business functions, partnering with a Corporate Product Management team to manage capacity and deliver key priorities
• Their mission is to transform fragmented business processes into a unified, automated, and secure enterprise ecosystem that scales with Lime’s global footprint
• This person will be critical to improve our existing internal technology environment while ensuring proper governance and controls are maintained
• They will have the opportunity to refine and expand the scope of their teams, partner and lead strategic initiatives, and define critical business processes to make Lime more efficient
• This is a remote position with a requirement for candidates residing in the United States to maintain effective collaboration across teams
• You'll define and execute the multi-year vision for Lime’s enterprise architecture, moving from siloed SaaS applications to a cohesive, integration-first ecosystem
• Manage and grow specialized engineering teams across:
• Finance Systems: ERP (NetSuite), Revenue Management, and Automated Reconciliation
• People Systems: HRIS (Workday/ADP), Payroll, and Lifecycle Management
• CX Systems: Support tooling (Zendesk), CRM, and automated customer workflows
• Data & Integration: Middleware (Boomi) and the data pipelines feeding our corporate data warehouse
• Lead the technical evaluation of new platforms, determining when to leverage market-leading SaaS and when to build proprietary internal tools to gain a competitive advantage
• Lead and mentor a team of engineers focused on building and maintaining integrations between corporate systems
• Define support plans for systems environments, leveraging internal and managed service partners
• Ensure high-quality, consistent operations in support of a software development lifecycle
• Perform capacity planning and management, including budgetary responsibilities, for Lime’s Enterprise Engineering team members
• Partner in contract negotiations with vendors to ensure optimal pricing on licensing, hardware, and professional services while remaining accountable for project outcomes and budget impact
• Ensure appropriate controls are implemented for the current technical environment and perform ongoing system and process assessments to ensure proper compliance (e.g. SOX, GDPR, ISO)
• Create and maintain internal engineering policies, SOPS, and governance documents as required in partnership with business and Corporate Technology team members
• Provide guidance, mentorship, and overall career development to the team