Senior Account Manager, Centerfield
$90-115k
+ semi-annual bonus
Customer acquisition enablement platform
Be an early applicant
Customer acquisition enablement platform
1001+ employees
Be an early applicant
$90-115k
+ semi-annual bonus
1001+ employees
Company mission
To provide client companies with super-powered customer acquisition tools, boosting sales, profitability, growth, and loyalty.
Role
Who you are
- 5+ years of experience in Customer Success and/or Account Management
- Strong analytical skills, business acumen, and decision-making abilities in a fast-paced environment for the insurance lead generation industry
- Dynamic personality with effective communication skills, both written and oral, capable of influencing diverse audiences at all levels
- Bachelor's Degree in an appropriate field of study or equivalent work experience
- Passion for business and a proactive approach to improving and growing assigned media partnerships
What the job involves
- As a Sr. Account Manager in Centerfield, you will be the primary relationship owner for a designated group of high-priority media accounts
- Your role is crucial in ensuring media source retention and fostering growth by maximizing the value derived from our services. Additionally, you will be responsible for bringing on and cultivating new accounts
- Serve as the key contact for publisher accounts, focusing on retention, performance, and growth
- Develop and nurture positive relationships with all publisher touchpoints, ensuring publisher satisfaction
- Prepare implementation plans and lead publisher onboarding, presenting content strategy and annual plans
- Collaborate closely with publishers to identify needs, including content approval workflows, and provide consultation on best practices for solutions and setup
- Regularly assess the quality of media, geos, and consumer attributes that align with business KPIs
- Identify new opportunities within existing accounts and new accounts, collaborating with the product and analytics team to increase revenue
- Work closely with Ad Operations on day-to-day operational processes, from campaign set-up to troubleshooting and QA
- Collaborate with Analytics to determine root causes for customer success or failure, driving requirements for product or process enhancement
- Adhere to established processes and workflows related to campaign set-up, pixel placement strategy, creative execution, ad trafficking, and campaign management
- Provide input on new processes and workflows as needed
- Partner with internal cross-functional teams to understand client goals and key performance metrics, exceeding goals throughout campaigns
- Leverage technical tools and quantitative data to manage campaigns, ensuring success, high customer satisfaction, and renewals
- Prepare campaign insights reporting, including analysis and research
Our take
Centerfield supplies an owned and operated website and technology platform, Dugout, to automate end-to-end customer acquisition for personalised shopping experiences across business, insurance, residential, and eCommerce.
Specialising in customer acquisition, the company's system measures online interactions and click-to-call performance, tests and reports on customer experiences, and automates ad and bid optimisation. Clients enjoy increases in activation rates and productivity, as well as access to new revenue.
Centrefield continues to bolster its offerings through smart acquisitions, which allow it to serve additional industries as it expands. The company has supported a range of different clients, including household brands such as AT&T and Macy’s.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (1 round)
Jan 2017
$156m
GROWTH EQUITY VC
Total funding: $156m
Company benefits
- Semi-Annual Bonuses
- Family Planning Benefits
- $500 WFH Stipend
- Flexible PTO
- Company 401k Match
- Fitness Reimbursement
- Learning & Development
- Mental Health Support
- Health, Vision, and Dental Benefits
Company HQ
Playa Vista, Los Angeles, CA
Leadership
Brett Cravatt
(Co-CEO)They worked as an Attorney as Loeb & Loeb for a year before spending a decade as COO and CEO of Vendare and WebYES! respectively.
Jason Cohen
(Co-CEO)They started their career as a Sales Executive at DoubleClick before founding and exiting from several successful Performance Marketing companies.
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