Partner Engineer, Parafin

• Must have 3+ years of experience in client-facing technical roles, preferably in solutions engineering, software integration, technical partner support, customer success engineer or technical GTM engineer
• Strong engineering background with fluency in at least 2 programming languages a plus (e.g., Java, Python, JavaScript, etc.)
• Excellent communication skills, with the ability to effectively explain complex technical concepts to both technical and non-technical stakeholders, including executives
• Proficiency with integration technologies, such as REST APIs, webhooks, SDKs, data pipelines, and embeddable UI components
• Strong problem-solving skills, with a partner-focused approach. You have a demonstrated background of relentlessly raising the bar for great partner experience
• Great intuition for navigating standard/generalizable vs. custom partner solutions and guiding partners toward the optimal approach that considers both partner needs and engineering resourcing
• Comfortable exploring and navigating Parafin's codebase, particularly with proficiency in React, Scala, and Python
• Proven experience in creating working demos and production applications, showcasing your ability to apply technical skills to practical use cases
• Ability to thrive in a highly ambiguous and fast-paced environment, adapting quickly to evolving requirements and priorities
• Demonstrated passion for helping small businesses grow and succeed, showing genuine dedication to the success of our partners
• Proficiency in crafting clear technical documentation for effective knowledge sharing, troubleshooting, and best practice distribution to internal teams and external partners

Desirable

• We are expanding our Partner Engineering team and seeking a Partner Engineer who will serve as a technical counterpart across the entire partnerships lifecycle—from owning integration execution, post-launch growth and support, to scaling the post-sales function operationally
• This is a customer-facing role - you’ll blend solution architecture, hands-on implementation, debugging, and scale engineering to act as the technical glue between our most strategic partners and internal teams
• This role reports to the Partner Engineering Manager
• You will leverage your technical expertise to help solve the most difficult partner and product problems and influence Parafin’s product direction
• You will play a pivotal role in building out a scalable and best-in-class technical GTM function
• Lead technical discovery with partners, evaluating feasibility and driving scoping sessions to define integration approaches across diverse capital partnerships
• Define a best-in-class technical pre-sales strategy and process at Parafin in collaboration with leadership
• Develop detailed architectural blueprints and technical documentation for project implementation
• Conduct informative and engaging sessions to showcase our product portfolio, advocating for the most suitable technical solutions for our partners
• Develop and execute proof of concepts to demonstrate feasibility and effectiveness of embedded finance
• Scale technical onboarding with a focus on reducing the time to integrate with Parafin products. This can include owning and building internal or partner-facing tools to streamline onboarding
• Drive the technical implementation of new capital launches from initial planning through partner coordination, issue resolution, comprehensive testing, and final go-live
• Act as the central point of contact for identifying and debugging critical technical issues, coordinating prompt resolutions between internal teams and platform partners. Where necessary, provide tailored solutions to meet partners’ integration needs
• Document integration details and processes (internally and for partners), ensuring knowledge transfer and ease of support as our partner portfolio scales
• Be the voice for our partners internally - Capture integration learnings and feedback to influence product roadmap, APIs, and platform improvements
• Provide partner focussed support, monitoring and stability post-launch
• Provide ongoing technical account management post-launch - optimizing integrations, expanding product usage, and monitoring and swiftly resolving integration-related challenges
• Drive tooling & automation to scale repeatable integration patterns
• Work with Product & Platform teams to evolve partner facing assets based on real-world partner needs
• Instrument telemetry, logs, dashboards to monitor partner integrations at scale
• Uphold technical documentation standards across company and be the flag bearer for managing our public facing docs