Event General Manager, Fever
Temporary (Full-Time)
$70-80k
+ Bonus component on top for strong performance
Event discovery & booking platform
Job no longer available
Event discovery & booking platform
1001+ employees
Job no longer available
$70-80k
+ Bonus component on top for strong performance
1001+ employees
Company mission
To democratize access to culture and entertainment.
Role
Who you are
- 5+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry
- Comfort in driving group sales efforts, including responding to inbounds and driving outbound efforts
- An understanding of budgeting and controlling expenses and retail operations, including the ability to diligently track ongoing expenses
- Leadership and management skills and ability to communicate effectively in oral and written communication
- Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner
- Friendly, energetic, and enthusiastic personality
- Comfortable with technology and basic troubleshooting
- Ability to problem-solve and think quickly on your feet
- Ability to stand for extended periods of time; moderate level of physical ability is required
- Reliable transportation and ability to arrive on time for scheduled shifts
- Flexible schedule (evenings, weekends, and holidays may be required)
- Proficiency in Google Suite (e.g., sheets / excel)
- Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status
What the job involves
- The General Manager role is responsible for end-to-end management of Aura in San Francisco
- You will be the operational owner and accountable for ensuring world class operational execution, exceptional customer service, and financial efficiency
- Based in San Francisco, the General Manager will sit within the local site Management Team and report directly to the Fever Originals Local team
- You will be at the helm – you’ll drive daily local operational decisions and lead your team in ongoing budget and operational optimization efforts
- You’ll also actively work towards building the brand within the city through community partnerships and private events
- This position requires someone with an action-bias who is ready to roll up their sleeves and take ownership over the site, all while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners
- Manage group bookings strategy and execution, including closing to inbound leads and conducting outbound lead generation efforts in the market
- Develop and implement programming ideas to drive attendance and revenue (e.g., special events, corporate partnerships, themed experiences)
- Maintain a customer-first culture, ensuring exceptional guest interactions and positive experiences
- Monitor and improve customer satisfaction through proactive sharing of guest feedback and recommendations
- Collaborate with the management team to implement promotional initiatives and partnerships, as well as support local outreach efforts
- Act as the public face of the venue, ensuring brand consistency and excellence in execution
- Lead day-to-day venue operations, ensuring a smooth, safe, and high-quality guest experience across all sessions
- Manage, schedule, and delegate responsibilities to on-site staff; run sessions as needed to lead by example in this hands-on role
- Conduct staff briefings and communicate updates from management to the team
- Support onboarding, training, and mentoring of new team members
- Coordinate staffing and vendor schedules (ambassadors, managers, security, parking, tech, and external vendors) within budget
- Manage staff payroll, ensure accurate timecards, and complete daily and weekly staff reporting
- Implement and uphold safety procedures, weatherization plans, and compliance with all local, state, and federal regulations
- Act as the liaison between the venue, partners, and Fever, working closely with the Producer and Project Manager to maintain show quality throughout the run
- Manage an efficient operations budget, tracking costs, staffing, maintenance, and consumables
- Prepare and deliver regular and accurate performance and budget reports to the Fever management team
- Proactively identify and implement cost-saving strategies while maintaining an exceptional customer experience
- Assess key business metrics, such as labor efficiency, revenue per visitor, and overall profitability
- Oversee inventory control and reorder supplies, as needed
Our take
The creators of a single place to browse the events happening in your city, Fever has rapidly grown to operate in over 100 cities. From educational talks to bottomless brunches, Fever streamlines your experience finding and booking leisure activities.
What has set Fever apart from its major competitors in the events booking space, such as major player Eventbrite, is its use of data. Its data-driven approach allows it to recommend the events that users will be most interested in. It has also allowed it to analyse consumer data to host its own Fever Originals events, much like Netflix uses data to produce Netflix Originals customised to consumer demands.
The company claims it can identify the characteristics of a successful event, mitigating the risk for event promoters and brands involved in its Fever Originals events. With multiple funding rounds under its belt, Fever is well placed to grow with the experience and expertise that comes from top industry investors and is investing in new and innovative global entertainment content opportunities whilst continuing expansion into new markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Jun 2025
$100m
LATE VC
Jan 2023
$110m
LATE VC
Total funding: $540.3m
Company HQ
SoHo, New York, NY
Leadership
Pep Gomez
(Co-Founder & Board Member)Pep served as the company's CEO until 2016. He previously co-founded Reby and served as a Senior Advisor at ASICS Corporation, Mobile World Capital Barcelona, and PRISA.
Francisco Hein
(Co-Founder & CMO)Francisco is also the founder of Secret Media Network. Previously he was the Head of User Acquisition & Expansion at happn.
Ignacio Bachiller Ströhlein
(Co-Founder & CEO)Prior to c-founding Fever in 2015, Ignacio studied Mechanical Engineering at the Massachusetts institute of Technology.
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