Senior CRM Executive, TotallyMoney
£38-42k
More information about location
2 days a week in office (Old Street, London )
Personal finance and credit management app
Open for applications
Personal finance and credit management app
21-100 employees
Open for applications
£38-42k
More information about location
2 days a week in office (Old Street, London )
21-100 employees
Company mission
To improve the UK's credit score and help people move on up to a better future.
Role
Who you are
- The ideal candidate will be driven and motivated, with strong stakeholder management and organisational skills and a commitment to continuous improvement
- High-level of proficiency with CRM platforms, tools and technologies
- Strong organisation and planning skills
- Excellent communication and stakeholder management skills
- Strong analytical skills with a proven track record of using data insight to drive campaign improvements
- Experience delivering campaigns across multiple channels, including email and push
- Experience editing html code
What the job involves
- We’re looking for a creative and analytical CRM specialist with a commercial mind to own and shape our CRM Marketing calendar, by delivering best-in-class communications to our customers and optimising them through test and learn to drive results and hit our KPIs
- Ownership and planning of the CRM marketing calendar, continuously monitoring performance and making improvements to ensure KPIs are hit
- Generate new ideas for CRM marketing content, liaising closely with the brand and PR teams to align on seasonal moments and relevant research
- End-to-end execution of CRM marketing campaigns, including brief development, delivering feedback to copy and design, and building campaigns
- Planning, executing and reporting A/B tests, ensuring insights are shared and actioned to continuously improve campaign performance
- Work closely with commercial team to ensure communication of our products is accurate, timely, and promoted to appropriate audiences
- Ensure all communications are fully compliant with FCA and GDPR, and champion CRM best practice
Application process
- Pre-screen call with our People Experience Manager (15 mins)
- First stage interview with the hiring manager (30-45 mins)
- Second stage panel interview at our office with in-the-room assessment (90 mins)
- Final round chat with CEO (30 mins)
Salary benchmarks
Our take
TotallyMoney provides a complimentary credit score and personalised finance application that allows user to understand their financial standing. By simplifying the process of borrowing money and making it more cost-effective, the platform has redefined financial accessibility.
What truly sets TotallyMoney apart is its unwavering focus on addressing the needs of the "underserved" population - an estimated 25M UK adults grappling with financial planning complexities. Leveraging its expansive dataset, the company bridges this gap by connecting users with tailored loan options and personalised recommendations, further enhancing its value proposition.
In a recent strategic collaboration, TotallyMoney has joined forces with Bud Financial, a prominent data intelligence platform. This partnership harnesses Bud Financial's AI-driven system to provide real-time open banking data, enabling consumers to access predictive insights and proactively track their financial commitments.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2021
$12.2m
SERIES A
Oct 2019
$6.8m
GROWTH EQUITY VC
Total funding: $81.6m
Company benefits
- Enhanced family-friendly leave and pay
- Hybrid working
- Work from abroad up to 8 weeks each year
- Early finish Fridays
- Two fully paid volunteering days a year
- Vitality health insurance
- A wellbeing budget
- Self Space talking therapies
- Cycle to work scheme
- Company-wide bonuses
- Paid sabbatical after five years
- Regular company socials
- Perkbox membership
Company HQ
Old Street, London, UK
Leadership
Alastair Douglas
(CEO (not founder))Worked as Chief Marketing Officer for the company initially, joining in TotallyMoney's early stages before becoming CEO after a year.
Will Becker
(Co-Founder)Earned a degree at Oxford University before becoming a consultant at Oliver Wyman and then founded Advertising.com. He served as CEO until 2014.
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