Senior Manager of People Business Partner, SoFi
Operations
$134.4-231k
Eligible for a bonus and long term incentives
Office located in 1st St, San Francisco
Mobile & online personal finance services
Be an early applicant
Mobile & online personal finance services
1001+ employees
Be an early applicant
$134.4-231k
Eligible for a bonus and long term incentives
Office located in 1st St, San Francisco
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- People Management Experience: Demonstrated experience directly managing and developing People Business Partner teams that deliver with excellence
- Strategic and Hands-On Expertise: Proven ability to balance big-picture thinking with hands-on execution, including progressive HR experience in dynamic environments
- Leadership Support: experience supporting and coaching leaders at all levels, including Vice President and above-level leaders, to drive accountability and alignment
- Data-Driven Decision-Making: Proficiency in using data to uncover trends, guide decisions, and implement impactful changes
- HR Knowledge and Expertise: Strong understanding of key HR domains such as compensation, performance management, employee engagement, employee relations, and diversity and inclusion
- Relationship-Building Skills: Exceptional communication and interpersonal skills to build rapport, adapt to diverse audiences, and influence effectively across all levels of the organization
- Commitment to Inclusion and Growth: Passion for fostering a diverse, equitable, and inclusive workplace while inspiring growth and excellence within teams
Desirable
- Experience in a banking or tech company
- Workday experience
What the job involves
- At SoFi, our People Business Partners are trusted advisors who help our employees and leaders thrive
- In this role, you’ll lead and implement the people strategy for our Operations team, working directly with SoFi’s Head of Global Operations and their leadership team
- You'll also manage a team of People Business Partners who support the organization including member service delivery, fraud prevention, and collections
- Your work will empower the business to make smart, data-driven decisions while fostering an inclusive and equitable culture
- Lead and Develop a High-Performing and Engaged Team: Manage and mentor People Business Partners, ensuring their growth, continuous development, and success
- Be a Strategic Partner: Work with Operations leaders to shape and implement people strategies that align with business goals, including performance management, compensation, benefits, and development programs
- Implement Impactful People Solutions: Identify root causes, develop creative solutions, and implement strategies that address complex organizational challenges
- Coach and Influence: Leverage your strong understanding of the business and talent to coach leaders and influence strong decision-making, fostering long-term organizational growth and resilience
- Leverage Data: Use insights to guide decisions, uncover trends, and improve organizational health
- Champion Culture and Inclusion: Champion SoFi’s values while driving initiatives that promote diversity, equity, and inclusion across the Operations team
- Ensure Compliance and Support: Align employee and business needs while maintaining up-to-date knowledge of legal requirements to foster a fair, compliant, and supportive workplace
- Collaborate across the People Team: Partner with People Team COEs and People Business Partners to create and drive people initiatives that impact the business
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets them apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company values
- Put our member's interests first – if we take care of our members' interests, it will best serve our interests.
- Run after problems – we must build a culture of people who run after problems in order to ensure we execute with excellence and “things” do not fall through the cracks.
- Embrace diversity, everyone should feel welcome, included and able to contribute – diversity is a differentiator and our team should reflect society. We should continue to encourage and celebrate diversity.
- Get to the truth and make principle-based decisions – we can only make the best decisions if we have the right data, all of the perspectives, and if we align on the guiding principles.
- Make your footprint bigger than your foot – selfless acts are critical to elevate beyond the impact of our collective individual efforts.
- Do the right thing, if you're not sure, do the harder thing – our business is built on trust and integrity, which requires both adhering to the letter of the law and regulations and doing the right thing for the company and our members..
- Set ambitious goals, be gritty, be accountable - we must hold ourselves and others accountable for delivering our business objectives, for our culture, and for our member.
- Take care of other people and help them grow - our people are our greatest differentiator, if we take care of our people, they will take care of our members.
- Iterate, learn, innovate - we are all responsible for innovation and we must embrace data-driven decisions.
- Be SoFi missionaries - our products, our services, our brand, and our business must be durable over the long term to achieve our mission—be a missionary.
- Don’t forget to smile - our ambition is contagious: it makes us smile to see people inside and outside of SoFi succeed.
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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