Director of Customer Success Operations, Grammarly

$206.5-288k

Salary varies depending on location of applicant

Expert level
Remote in US

More information about location

Grammarly

AI-powered writing assistant

Open for applications

Grammarly

AI-powered writing assistant

1001+ employees

B2CArtificial IntelligenceLanguagesProductivityCommunicationSaaS

Open for applications

$206.5-288k

Salary varies depending on location of applicant

Expert level
Remote in US

More information about location

1001+ employees

B2CArtificial IntelligenceLanguagesProductivityCommunicationSaaS

Company mission

Grammarly's mission is to improve lives by improving communication.

Company mission

Grammarly's mission is to improve lives by improving communication.

Top investors

Some candidates hear
back within 2 weeks

44% employee growth in 12 months

Our take

From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.

Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks to include things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.

The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its positions against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Admission discounts
  • Support for professional development with training, coaching, and regular feedback
  • Global, local, and team-specific events and programs
  • Catered lunches
  • Gym and recreation stipends
  • Work from home opportunities
  • Medical, dental, vision, financial, and other benefits, as well as equity
  • Support to set up a home office
  • Ample and defined time off
  • 401(k) matching

Company values

  • Ethical - Be honorable and earn trust by doing the right thing even when no one is watching, every time.
  • Adaptable - Embrace change to evolve and succeed, with a positive, problem-solving attitude.
  • Gritty - Achieve with passion and perseverance for goals, by doing whatever it takes to get the job done, whenever it’s necessary.
  • Empathetic - Treat others as they want to be treated to work well together, by actively listening to put yourself in their shoes and then responding accordingly.
  • Remarkable - Always be learning to develop quickly and be exceptional yet humble, by continually seeking out mentors and learning opportunities.

Funding (last 2 of 3 rounds)

Nov 2021

$200m

LATE VC

Oct 2019

$90m

LATE VC

Total funding: $400m

This company has top investors

Leadership

Alex Shevchenko

(Board Member)

Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.

Max Lytvyn

(Head of Revenue & Board Member)

Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.

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