Renewals Manager, Datasnipper
+ Stock participation plan
3+ days a week in office
Intelligent audit platform
Open for applications
Intelligent audit platform
201-500 employees
Open for applications
+ Stock participation plan
3+ days a week in office
201-500 employees
Company mission
To deliver intelligent automation with effortless data validation.
Role
Who you are
- 2-3 years of experience in a customer success, account management, or renewals management role, preferably within a B2B SaaS environment
- Proven track record of successfully managing renewals and achieving high retention rates in enterprise software or technology solutions
- Strong negotiation skills
- Self starter - able to work independently and identify and solve issues
- Ability to identify and gather customer requirements, effectively communicating insights to the product team and broader organization to influence our product roadmap
- Excellent verbal and written communication skills, with the ability to present to C-suite and senior stakeholders
- Strong project management skills and the ability to handle multiple renewals concurrently while meeting deadlines
- A proactive, problem-solving mindset with a passion for customer success and long-term partnerships
- Familiarity with the financial or audit industry is a plus
- Experience with Hubspot, Vitally and Chargebee is a plus
- A team player who thrives in a fast-paced, high-growth environment
What the job involves
- We are seeking a Renewals Manager to join our growing Customer Success team
- As a Renewals Manager, you will play an essential role in ensuring customer satisfaction and retention by managing contract renewals with a focus on long-term value creation
- You will work closely with our customers to understand their needs, ensure ongoing value from DataSnipper's platform, and drive retention and satisfaction within existing accounts
- Your efforts will contribute to customer loyalty, revenue growth, and partnership development
- Manage and own the renewal process for a global portfolio of customers, ensuring high retention rates and customer satisfaction
- Develop strong relationships with key decision-makers and stakeholders to understand their business objectives and how DataSnipper can support their success
- Collaborate with the Account Managers to identify upsell and cross-sell opportunities during the renewal cycle
- Proactively identify potential risks to renewal and work with Customer Success to develop strategies to mitigate churn and improve customer satisfaction
- Maintain and track renewal forecasts, providing timely updates to leadership on renewal performance and potential risks
- Develop a deep understanding of customer needs, ensuring the smooth execution of renewal processes by negotiating contracts, pricing, and terms
- Work closely with finance and legal teams to ensure alignment on contractual terms and revenue recognition processes
- Own and optimize the renewals management process, including leveraging data and automation where possible
Our take
With data having become a commodity in and of itself, infrastructure must be enforced so as to validate and contextualize it. Datasnipper does just that with its automated data validation platform for auditors.
Repetitive manual work in auditing means decreased efficiency and slower results. Auditors must reconcile data by cross-referencing it with that of older systems, verifying this data with documentation such as invoices, bank statements and previous contracts. Datasnipper’s platform uses intelligent automation that translates these documents directly into Excel spreadsheets, helping auditors make informed decisions at a faster rate.
Initially launched from Bootstrap, Datasnipper has successfully raised to Series B and has had a strong 2024. It doubled its revenue and customer base and reached Unicorn Status, indicating the auditing industry’s embrace of AI as a tool.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Feb 2024
$100m
SERIES B
Total funding: $100m
Company values
- We Empower Audit and Finance teams - We make every Audit and Finance professional in the world more successful and impactful. That’s what we do; we see them as our main source of inspiration, in everything we do
- We Rise to the Challenge - We love a healthy dose of ambition. Driven as we are, we truly get things done. We don’t shy away from a challenge, we look it in the eye
- We Adventure Together - Combining "Gezellig" with impressive performance is at the heart of DataSnipper's culture. We sacrifice our personal goals to achieve our common goals
- We Keep Things Simple - We focus on what truly matters. Relentlessly removing what’s not essential. Strongly combined with pragmatism to make real impact
Company HQ
Nieuwendammerham, Amsterdam, Netherlands
Articles
Leadership
Kai Bakker
(Co-Founder)Previously a Software Engineer at KAS BANK and ixly as well as a Freelance Web Developer.
Maarten Alblas
(Co-Founder)Previously Software Engineer at Xomnia.
Jonas Ruyter
(Co-Founder)Previously a Senior Account Manager at Benify and an Account Manager at Sixt Rent a Car. They also worked in Marketing and Communication at IBM and was an Interaction Designer at ILUMY.
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